Reviews for TxtCart: SMS Marketing & AI

Really love this apps. Many things availabe in this apps. And customer support awesome

The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.

Great service, essential for you business because it's really under the radar. 110% recommend this app and shout out to Sara for the quick and easy support when I needed it

Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action!

great service

Quick Response and very helpful

good app, responsive team, thanks

This app works effortlessly with Shopify, and helped recover abandon carts. It's like having a dedicated sales team sending personalized messages.

Great and super fast customer service!

This product does exactly what I needed - conversational SMS to help close sales for our business. We sell high ticket products at it's really great to have a more direct way to speak with our customers as they shop. We've generated some great closed sales with this.

great support team

TxtCart: SMS Cart Recovery has significantly reduced improved our cart abandonment rates and boosted our sales with its seamless integration and effective, personalized SMS messages. The platform is user-friendly, offers great customization, and provides insightful analytics, making it a must-have for any eCommerce business.

I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.

Thank you for your review. - TxtCart Team

This app seamlessly integrates with Shopify, making it incredibly easy to set up and start seeing results right away. What I love most about TxtCart is its powerful combination of AI-driven technology and human-like conversational SMS notifications. It feels like having a dedicated sales team sending personalized messages that actually resonate with customers. The AI adapts to customer behavior, ensuring every interaction feels natural and timely. The ability to comply with SMS regulations and access real-time analytics directly from the dashboard is a huge plus. I highly recommend giving TxtCart a try.

TxtCart is a great app! Helps us maximize our sales from customers who have abandoned their checkouts, and if needing any help their support team is great as well!

15% of the lost sale if you get it back - Plus monthly subscription - Plus extra charge for AU phone number. ummmm whats left for us? NOTHING! Clever concept. But very over priced. Replying to your reply: The app didnt give any other options other than saying 15% will be taken on a successful sale. You only Just emailed me with a claim i made a malicious claim. Totally ludicrous. Your prices are not clearly upfront otherwise we would not of installed it. Your aggressive manner in handling this in your email speaks for itself. Look at everyone else saying the same thing on 1 stars! Lower your rate to say 5% and then you won't get this type of review. Bye bye

TxtCart seamlessly integrates with my store, allowing me to recover abandoned carts through personalized SMS alerts and follow-ups. The results have been impressive!

The customer support here is unmatched!

Glad you value the services we offer at TxtCart SMS marketing!! - Sara @ TxtCart

They tax 20% of all your sales - whether they got the sale or not. Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan. After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable." they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart. If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away. To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?

Thanks so much! - TxtCart Team

amazing

Can't wait for this help turn them abandon carts into sales

Greatly appreciate your review! - TxtCart Team