Free Spirit
2024-01-03
United States
I am editing my review because I recently had an issue with connecting to tiktok. I reached out and Chette helped me so much! Helping to keep my store running smoothly. I love trendsi and their support team is awesome! Trendsi dropshipping is so super easy to use. And customer service is super awesome! Gretle assisted me with a problem I was having with shipping. I didn't have a policy created for trendsi in my shopify store. She was very understanding, patient, and helped me with my set up perfectly! I am so thankful for her
MOMENTS
2024-01-03
United States
Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:
FOR THE LOVE OF TEE-SHIRTS
2024-01-03
United States
Love this App easiest integration I have come across
stylefloss
2024-01-02
United States
Excellent app. It's pretty easy to do dropshipping with Trendsi. The customer support of Angelo was very professional.
Ella Mae's Boutique
2024-01-02
United States
Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!
Body Shrink
2023-12-29
United States
I am very unhappy with the experience I've had with Trendsi. Although Trendsi provides 24hr representatives, they are not at all helpful or familiar with their own catalog. Terms and conditions change often, and as a small business owner, this is difficult to keep up with. I received several orders from TikTok through my connected store and each order was automatically cancelled. The products come from China (it would be cheaper to find the same products on Aliexpress or Alibaba), so the shipping times are 2 to 3 weeks minimum. I requested to speak with a supervisor. The supervisor's only communication was to copy and paste their new terms. When I emailed her back to ask if there were any US products in their inventory available similar to what was order so that I did not miss the entire sale, I did not receive a response or any effort to rectify the problem. This is not a good dropshipping company and the advertisements are misleading. Small businesses beware.
Aly Darlings
2023-12-28
United States
I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!
Jerry's Apparel
2023-12-27
United States
I've been using Trendsi exclusively for over a year now. No complaints here. Customer service is always helpful. Mary especially! Whenever I have a question or need help, CS is quick to respond. Highly recommend!
Sparkle & Peony Boutique
2023-12-27
United States
Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!
Passion4Fashion
2023-12-26
United States
The support I received from Allan was grade A! He responded quickly and helped me to the complete end! Always thought having my own business would be hard but Trendsi Staff makes it easy! The customer service provide is superb!
Iamglytja
2023-12-24
United States
This company has bad customer service. After 4 different situations, I'm deleting them from my store.
Khron Store
2023-12-23
United States
Mary was very helpful to change my customers order and responded very quickly.
Heaven Sent Xclusive
2023-12-23
United States
We would definitely recommend this app. In fact we will recommend this app to anyone in search of a reliable company. Our company had an issue with a customer's order(not their fault come to find out). Our team spoke with one of the representatives (Alan), and he was more than helpful, patient, and polite. Their response time is quicker than any other app we've used. The pricing is reasonable. And they not only helped our business to find the problem, but also helped our company with a solution to fix the issue. And provided us with links to read over to further resolve the issue so it doesn't happen again. The products are amazing! Choosing this app will be a great choice for your stores. You will not regret it. Thank you Trendsi! We appreciate you for all of your help and hard work. It does not go unnoticed. -Heaven Sent Xclusive Team
Bella Blue Styles
2023-12-21
United States
I've been using Trendsi exclusively for about a year now. No complaints here. Customer service is always helpful. Jules especially! I love the Trendsi x Tik Tok integration. It's super easy to setup and push items to my TT shop. Whenever I have a question or need help, CS is quick to respond. Highly recommend!
WYNA AND SAM
2023-12-20
United States
I am so happy that this company really helps me .They made my business so easy .Thank you for helping my business grow .You`re all the best! Thank you to Vince today for helping me. Great job!
French Fashion Depot
2023-12-19
United States
Great alternative to Aliexpress and other competitors out there with a more specific niche.
Jewlree
2023-12-19
United States
I must say, Trendsi's customer service is top notch! I have used chat a few times. This time talking with Allen, and every time they have done a superb job and always go above and beyond answering my questions and solving any issues (which have only been minor). I have had great experience all around so far with Trendsi and am thankful for them.
2023-12-18
United States
I use Trendsi for most of my dropshipping for my online store. I have ordered tons of items for myself as well and have been happy with almost everything. Most of the White Label items are great and I love that I have access to quality name brands, as well! The process to order is as easy as it could possibly be. The shipping times can be a little long when shipping from overseas to the USA, but not terrible. I have spoken with Hazel, Allan, and Gretle in customer service with questions throughout the process of opening my store and questions regarding orders, and other things I have needed over the past year, and they were all quick to answer and provide great customer service! Overall, I would definitely recommend Trendsi to other store owners!
blushingcactusboutique
2023-12-17
United States
Was having some issues and Chette was simply amazing and soo much help! Trendsi has been great for our boutique, love it!
Wild Burro Boutique
2023-12-17
United States
Raymart has helped me multiple times and he replies so quickly and gets me exactly what I need. 2 thumbs up to Raymart.
ZazzStore
2023-12-17
United States
Trendsi has been AMAZING at communicating. We had a customer who emailed us right away to change their shipping address, and we immediately sent the request to support but not really knowing when to expect a response because it was pretty late in the day on a Saturday. Allan from support responded to us almost INSTANTLY saying he fixed the shipping address for our customer. Needless to say, we have been very pleased with Trendsi!
QuirkyVibes
2023-12-16
United Kingdom
I love the customer support. I were connected with Czar and she was great. I'm in love with Trendsi
Bazaare Mart
2023-12-14
United States
They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.
Maryse Fashion
2023-12-11
United States
Joseph have been a really good help, he answered all my questions and waited for me to resolve any issues that i needed help with.
ShopBeFearless
2023-12-09
United States
I am new to Trendsi and was having issues setting up shipping. I contacted Trendi and Raymart was able to help be solve my issue. I think I am going to really enjoy this app.