Reviews for Trendsi: Fashion Dropshipping

Excellent Customer Service. I love the branded invoicing and pretty quick shipping.

Joel is always so much help !! Thank you !

I'm greatly appricated the support I nrecieved from Harold on helping me wth my issue. He also helped me with future options . I thank you so much .

I thank you for assisting me in finding the status of my two orders. Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously. Thank you all. Murelda Bridge.

I was blessed enough to have an amazing support member by the name of Joseph and my god that man desevers a raise! I had a very difficult issue that has been causing me headaches for the past week or so and after giving him a life story on my problem he was very professional and respectful to my issue and came up with a solution that just saved my store and a whole lot more! couldn't be happier and more thankful he's definitely a keeper!

This is an interesting platform with a lot of stylish collections and convenient integrations. Many thanks to Anya for answering all my questions quickly and in detail.

I can truly say a lot of good things about this company. I don't have one complaint. They go above and beyond on customer service; their products are sensational and high quality. I had an issue with custom packaging and CZAR went above and beyond to solve all my problems. Looking for spectacular clothes and excellent customer service this is the company for you. Highly recommend CZAR!!!! :)

Easy to use, Customer Service is the BOMB. Dave was very helpful and resolved my issue immediately!!! Highly recommend.

Customer Service from Czar has been top notch!

Erika was so awesome when I reached out about documents needed to get approved as a seller. She was able to get me verified within minutes of contacting them. On a different occasion, Raymart helped me with uploading collections to my store. Both were great interactions and I look forward to working with everyone at Trendsi. :)

This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!

Certain vendors will claim inventory is in stock and it is not. Your drop ship orders will be accepted by the vendor and then show as being processed, only to be later rejected and refunded. If you decide to use this service, use only ship-from USA Luxe or TikTok verified vendors. Otherwise you will spend a lot of time apologizing to your clients.

I love Trendsi. The items are nice but the shipping really does take 10 full business days. I was having trouble with my shipping prices not adding up correctly on my website. Two different people tried to help me before Angelo jumped in the chat and saved the day. He requested permission to access the store and corrected the shipping settings. Now it works flawlessly. Couldn't be more pleased with the 24/7 availability of the customer care representatives.

I love this app so affrodable and excellent customer service thank you to Chette that helped me with her services she did a great help Thank you Chette and Trendsi. <3

I am delighted to express my gratitude for the excellent experience I had while working with Trendsi, particularly with their remarkable representative, Raymont. His invaluable support and unwavering patience truly made a significant impact on my overall journey. From the very start, Raymont demonstrated an exceptional level of professionalism and knowledge in his field. Despite my initial lack of familiarity with the process, he was readily available to guide me and answer all my questions promptly. His depth of understanding and ability to simplify complex concepts made it effortless for me to grasp important aspects.

Trendsi always have amazing customer support. Raymart helped me today with an issue, and he solved every question I had. He was very patient, I truly appreciate the support. Thank you again!

Lee was amazing! She was extremely helpful and resolved our issue quickly.

Had questions and Czar helped me so much. She answered all my questions. She helped me so much. I know Trendsi was the right choice for my online boutique.

Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

I WOULD LIKE RECOMENDED THIS COMPANY THE QUALITY OF PRODUCT IS VERY GOOD ALSO MISS CHETTE SHE WAS HELPFUL I CAN GIVE HER 5 STAR THANKS FOR YOUR HELPING ME

Customer service is great! I chatted with Raymart a couple of times and he had helped tremendously. Thank you Raymart! The app is easy to use. Product descriptions are spot on. I highly recommend Trendsi!

It's good to have a customer service rep working with you that understands what you are asking and responds with valid information. Detailed answers that covered everything I had doubts about. Great Job Raymart and Angelo...I realize I will have the entire staff listed here soon lol. 11/22/23 Again, the support team saves the day. Angelo went above and beyond this morning and made my day so much easier.

I initially rated Trendsi with a 5-star review, but unfortunately, my experiences have prompted me to reconsider. One significant issue is the inconsistency in order management. I've encountered problems with orders being canceled without prior notification. It's frustrating to discover sometimes days later that an order, initially planned for shipment, has been slated for cancellation. This lack of communication raises concerns about the reliability of the platform. Moreover, the standard shipping and processing timeframes are frequently surpassed. While US-based suppliers typically deliver on faster schedules, the variable stock availability has become a volatile scenario. This uncertainty compromises the efficiency and reliability of the service. Handling orders seems to be a challenge as well. Some orders lack appropriate designation of labels, leading to confusion and errors in processing. Resolving such issues has proven to be a cumbersome process. Finding a solution often involves escalating the matter to a lead, but the response time is disappointingly prolonged. Persistence is required to ensure that your concerns are heard, especially with urgent matters. Even when issues are seemingly resolved, they tend to resurface. The recurring problems with order cancellations, stocking issues, prolonged delivery timeframes, and the protracted resolution process collectively diminish the overall reliability. I hope these aspects can be addressed to enhance the user experience and restore confidence in the platform.

I could not be any happier with customer support. Allan had amazing customer service and he had so much patience with me and walked me through every step. I was having issues with customers being able to checkout and Allan came to the rescue. Thank you again Allan !! You are the best!!!