Reviews for Trendsi: Fashion Dropshipping

Gretle is awesome! She explained the process of getting to know customers well and also provided an alternative to solving my issue

Thank you Support Team Members Mia and Gretle you both handled my issues promptly and with ease

Had questions on return, refund and shipping policies and Gretle helped me with all of my questions. Thanks Trendsi Support.

Angelo is really helpful and offered great solutions to all my questions! The whole team is quick to respond.

Trendsi is Amazing. It is the single best app I have worked with on Shopify. The platform provides amazing support, too. Just today I had an issue, Gretle provided me with outstanding support. Highly recommended!

Palette of Threads

2022-08-08

United States

I appreciate the ease & amazing support of Trendsi. Gretle was super helpful too with many of the questions I had!

Mia was extremely kind and helpful. She was able to update an order for me and resolve my issue. I appreciate the assistance.

I used this as my supplier for my Boutqiue. Charmaine was awesome help for ensuring I was doing everything right!

Amazing app and great customer service Gretel was very helpful and responded fast with making adjustments to my order. I would definitely recommend this site.

So, because the order I placed for my customer was taking too long, I contacted support to find out what was going on. When I asked for the tracking number, they said it had arrived at the US warehouse on August 1, that they had already created a USPS shipping label, and that the item would be delivered to the customer within 24-48 hours. They keep telling me that there was a delay due to a system upgrade from July 31st to August 1st, and that they sent me a notification ahead of time, but I never received anything! And, once again, when I asked what the status was today August 6, they still couldn't give me the tracking number I'd requested and kept telling me about the BS delay! And still do not have the USPS tracking because of an additional delay caused by unforeseen circumstances and shipping will resume on Tuesday, August 9th. Funny because I had recent orders that had already shipped out. The information they keep providing me is INCONSISTENT! This is a BAD! And they LIED so many times! This is not good for the business. And I feel bad for my customer and also for myself because I just launched my business and I already lost a customer. Don’t deal with this BS if you want to flourish your business. NOT RECOMMENDED.

Gretle was great help! She answered right away & fixed my problem easily. Thanks Trendsi team! Looking forward to working with you guys (:

I seen Trensdi surface on social media. I am in the process of creating my online store. I did not see what I was looking for on social media so I was happy to see they have a 24/7 online support chat to reach out to for any questions. I was able to chat with Charmaine - who was very patient and thorough with her responses to my questions. She even provided me links to view before creating an account. She was extremely helpful and anyone who chats with her will leave the chat satisfied! Thank you for your time and patience.

I love the pictures & products Trendsi offers for dropshipping, prices not bad as well. ONLY complaint is that they are not compatible with google domains. I purchased a .com for my shopify site which I'd like to have as my primary domain, yet once I changed from a shopify domain to my google .com domain, all Trendsi products were removed from my site like they never existed. Thankfully, their customer service was helpful in informing me they are not compatible with google domains, so once I switched the .com to secondary and shopify domain back to primary, all products returned as they were before. However, it is very frustrating that they do not outwardly state this incompatibility when most other wholesalers have that option. I spent days inputting Trendsi products on my shop, and if I had known I couldn't use a .com domain via Trendsi, I probably wouldn't have gone with them in the first place. I LOVE having Trendsi products on my shop and I really don't want to switch to a new dropshipping supplier, but at the same time I want to be able to use the more sophisticated .com domain I paid for. Please fix this issue!

This app is great for dropshipping and the customer service has been excellent. I highly recommend it

Super easy to use. Love that it's fully integrated and I don't have to MANUALLY place an order when my customer does. Plus NO CHARGE!

Angelo was great answered all my questions even showed me how to clear my cookies on the computer 10/10

Alonso was a gem in helping me out! He answered all my questions and left me feeling happy and satisfied!

Just had my first sale with Trendsi and I had a few questions. Gretle was super helpful and answered my question right away. Great customer service!

I just started using this app and it's so easy! What makes it even better is that their brands and products are great -- Kancan, Risen, Judy Blue, BiBi, etc... so many great things to choose from. Also love that it shows products coming up so I can prep them in my store. Appreciate that the descriptions are thorough and ready to post on my site without editing -- that's such a time saver! Highly recommend.

It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!

Amazing customer service! Gretle was a huge help! We love Trendsi so much!! Get this app you will love it so much!

I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!

Chette was wonderfully helpful in answering all of my questions. Was super helpful at giving me extra information also. Great service thank you!

I am starting my business, and I had many doubts about how to use the Trendsi application. Gretle was great, she helped me a lot and clarified all my doubts, she was very patient and sweet with me. She is amazing!!!!!!!

This is an excellent add-on to my wholesale directory. Great customer service team that goes above and beyond to support me and my growing business.