Reviews for Transcy: AI Language Translate

Language not even accurate, worse than google translate not even kidding, 24/7 support was a joke. Would not recommend it at all to be honest, Ive asked them to remove the charges to my account pricing 17$, ill update if they havent removed it.

They broke my store and never answered. My request was just to allow currency traduction in mobile version. Instead of helping me or fixing the problem, they get into my store, made some changes and after that all currencies were broken. With their changes euro = prices in dollar. In addition, now some of my articles are displayed with a price multiplied by thousand, do you buy a t-shirt for 2.900,00 $ ??? Therefore I lost customers and sales. My store is still broken by the way without any message by technical support. Even funnier, the woman with whom I chat said : "Sorry I messed up" bye Avoid this application as quickly as possible. I spent a lot of time and they crash everything. So do not download this app !!! I expect a return asap and a refund.

We have a Spanish and English audience. App works great for translation. Lisa from Customer Support was very responsive.

This apps is really helpful. And the technical support is one of my favourites to solve my critical issue for a client

初めてアプリを設定しましたが、設定してすぐにチャットからサポートをしていただき、修正箇所をサポートセンターにてすぐに修正していただきました。対応の良さに驚きました。今後も多言語化する際にはぜひ利用したいアプリです。

great support! I used this app to sell productos globally without extra effort, bringing my clients more posibilities

I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !

Cambio mi opinión, porque me solucionaron unos problemas pero me surgieron mas problemas en mi tienda con tema de códigos y demás, Ahora me toca pedir ayuda al soporte técnico del Tema para que me solucione estos Problemas, ya que no quiero dejar entrar más a esta app en mi cuenta. Si tengo surte me lo arreglaran, sino me tocara montar otra tienda Online...Además las palabras que te ofrecen por casi 20€ al mes son muy Limitadas, i si quieres más palabras a pagar más...

if there was a zero star , i would definitely give them zero , their support team offered me to help installation . after few hours i noticed that they have messed up my store`s coding and my store got broken because of them . as a result , lost few hundreds dollars in sales and now they are just saying sorry . the worst app ever . never go for it .NEVER EVER. (10 of December update to my comment ) I am updating my review again , your technical team says that they want to send me back my subscription fee , how about my 600$ loss because of your technical team mistake , how they let themselves to touch my theme coding ? who gave them the permission to do that ? I have spent 24 hours to check everything to see if it works correctly and now you say you want to send me back my subscription fee ? is that how you support your members , or all of these reviews here that say you have good customer support are fake ? me and everyone else who want to use this app want to see how you cover your own mistake . and then you can ask me again to delete my 1 star review here !!!!! that is when I may delete my review here . not before that. and how you can ask me to re-install back the app ? how could I trust you? Haven’t you done enough with my store ? it looks like a joke , guys never go for them , you might loose whatever you have . guys before fall in trap of 5 stars reviews .read the one star reviews of other people here. (11 of December update to my comment ) still no news about my refund and covering my loss ? they promised us to cover our loss (600 dollar ) and refund our subscription fee ? no news and no one replies .more looks like a scam as so far happened to me . really be careful and do not fall into their traps , I keep updating you here each time .

It is greatly helpful for my website. A good APP to help me translate the language. And it is not difficult to operate it.

I used this App to translate my Shop and it worked very well! But the best part was the customer service: so fast, friendly and efficient!!!

ı used that app and it is working properly when you have some struggle with something the customer service is online at most of the time. I connect with andy at my problem. He is such a solution oriented person and helped me a lot

Please do auto currency based on location the same as you have it with languages. I would also appreciate multi-currency checkout with Stripe payment gate.

I used this app to add more currency for my store, i needed it because i sell products to different countries, very useful!!!

I start using this app two days ago, and I didn't really knew how it works, I had a really good help from Muffin, she's been so much helpful and kind.

The app is friendly and easy to us. Had some short comings at the beginning but the support team came through. Petey is the boss #bettercaulPetey

THANKS TO MUFFIN FROM FIRE UPS I WAS ABLE TO TRANSLATE MY ONLINE PAGE TO SPANISH.I WILL GIVE IT 10..

This software is really great, I don't need to operate anything, and the information of my products is automatically translated. You can also choose the corresponding currency, which is very convenient. After testing, I bought the paid version directly. Petey explained to me patiently during the debugging process, and we quickly completed the setup of my shop together.

What a great service, my problem was solved in a few minutes. Special thanks to Raymond and Andy. I recommend!

I used this app to translate my shop from english into swedish language. So far it has been working great. Easy to handle and edit translations too. Great support was given from Petey at FireApps, he really did a nice job solving some tricky issues on my checkout pages. I will now go on translating my shop with this app into german and french languages. So I will really recommend Transcy!

very good Customer service handles problems quickly Hope to increase the Chinese page Looking forward to more features

Lisa was really efficient and clear . She is nice and really helpfull, she fixed my probleme in 5 minutes. Thanks again

I really like this app! It's easy to navigate and walks you through step by step the setup process. Would highly recommend!

Lynn was very quick to respond and fix all the issues I had with my website. Very easy to use and convenient!