Reviews for Transcy: AI Language Translate

I am very pleased with their agents who manage to help me solve my problem with translating my site

not bad, the customer service is good. You can translate your website to multiple language, and the currency converter also works well. At last a lot appreciate to Jane, thx a lot

5-Star Reviews are Deceiving - Read the 1&2 Stars to make an informed decision I am not one to spend time reviewing apps, but this app with 4.7 average reviews at the time is extremely deceiving. The 5-star reviews are mostly from beginners who install it and thing it "looks good". If you actually speak the translated language and have 3rd party apps that need translation, you will be extremely frustrated at how hard it is to actually customize things. Once installed it messed up my Size selector, sizes, product titles, and other things. There is no way to customize many of the translations unless you contact support and they "fix it" DON't LET THEM! Why they do is they go and hardcode a bunch of lines that won't go away once you finally give up and remove the application. This app is a black-box auto translator and their staff is helpless. While their suppport staff seems friendly and will attempt helping you, the design of the app is so poor that their only way to help you would be to hardcode things that will eventually break your site. Product translation is awful. Most apps would get you a search bar and show a list of your products in which you can go and quicly modify titles. this app will you you products and you have to click each, open a new window, click edit, before you can edit one title. Then save, go back two levels above, and repeat your search. Extremely inefficient if you need to edit things. And unless you don't know the translated language, you know most likely any serious store will need to edit texts and more. Save yourself the headache. DO NOT INSTALL THIS APP.

Great application, great support. They supported me to things I didn't think. I'm glad that the attractive staff supported me. Of course, the translation was also solid. Anyone will be fine because I was able to do it even if I am a beginner. Thank you very much.

Jane helped me with some settings without even asking. Amazing customer service and the app seems working well!

muy buena super sencilla de intalar y facil de usar y muy practica para tu pagina debes probarla te hara la vida mas facil

thanks to lisa for helping me set up <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3

Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store

Just started using it and it is very user friendly and the customer support is great. thank you very much, Jane!

It's the best translation App I have used. Really intuitive and easy to use. The integration works really well and the help Support is excellent.

Jane the representative was so nice and kind. She helped me what I want. Super fast and great customer service!

helped me set up the switcher and the one who helped me was friendly. even on free plan i can get features like these

The interface is very simple. The setting is more user-friendly. I compared several translation apps of shopify. It is the most convenient to operate. But its highest price package is also the most expensive. If you do the market in many countries, it is very suitable. Overall, this is an excellent service, thank you.

Awesome now I can serve my customers in their own language easy to set up and great friendly customer service

So far amazing feature to add to store. I added it to mine and it helps so many people who don't speak a specific language.

Great app to add more translations on the site, I love it's easy to setup. Thanks Jane for the support.

The customer service was great and helped me solve the problem.The software is also very easy to use.

thank you Lisa for your help, I am not very good with technology but she was very helpful and patient

It's a very good app for me. It was very helpful for me to deal with any troubles as soon as possible.

I used this apps to help me to translate my store to different language and to have different currencies , the app have great customer service . Finally thanks Lisa for your help and support

Lisa was an amazing help and did everything I asked plus more. She was very informative and also had quick responses! Everything was super simple, I just had to give the requests and it was completed within an hour!

amazing app and amazing service, i had same problem and the transcy team worked on it very fast. i recommend it . thx

I tested this application and it is better! I had a small problem but I contacted the support and they fixed my problem immediately. I really recommend this application.

It does exactly what I need it too. The staff is super helpful and quick to reply. Definitely a great service to use