Reviews for Tracktor Order Tracking

I am at a loss for words - because I have been looking for an app like this for 1.5 months! After trying app after app, wasting money and just "ok" support - this app and support completely blew my mind! As a dropshipper, I needed support for multiple carriers, and needed to control the information that appears to better my customer experience. It is almost like this app was built FOR dropshippers, because they offer everything I didn't even know I needed. The support (Matt) is exceptional - willing to help with anything you need and proactively offering solutions and adjustments to ensure the app is a PERFECT fit for you. I am so sad it took me so long to find them, but I can truly relax now knowing my customers' #1 inquiry will be answered by their app, giving me time back to work on my business. So, it pays for itself. Thank you guys!

Just received maybe the best customer support. I mean every thing I needed done the rep took care of. Had issues with mapping and carriers and they literally fixed it, while I sat back stress free. Highly recommend the App, i started with the basic plan and now doing 750 order a month so highly recommend it.

amazing app every shopify user should have this. very co-operative customer service. highly recommended

I really recommend this app. The staff is very helpful. I asked them to set up the app correctly, and the response was amazing

I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!

I used this app to help me it amazing for good work specially for professional shop I recommended really

Absolutely Love It.... Very Helpful to grow your store and very helpful team for your support and easy to install... I will just be recommended to grow your business.

Installed the app but needed assistants figuring everything out and Matt from customer support got back to me within minutes! Like less than 5mins, I was shocked, as I have used many apps on shopify for a couple of years and I've only have experienced such a quick response once before. On top of that Matt customised the app to fit my theme and gave a great pointer about our store in the process. I would give 5 stars 10x over. Truly impressed just by the support alone, not to mentions the great app also! Thanks Matt and ShopPad, keep up the great work!

Such a clever app! It's indispensable. And when I needed help their Developer time were right on it! Highly recommended!! :)

Great features, simple use, free plan and amazing support team. You can't ask for something better than this!

We have just installed it So far so good. Their support team were very quick and helpful with set up

The team was great as always, in helping set up the app on my website. Very fast to reply and help.

Thank you to the Traktor team for the detailed feedback and speedy responses, answered all of my questions and helped me with the installation of the app free of charge....great service and even better customer service!

Alan was very helpful in getting the app set up for our store. He even configured the style to match with our theme. The app is clean, sophisticated, and easy-to-use. We use Canpar Courier (not supported by Shopify) and he and his team managed to pull the data from their network.

I have not yet had an order to test it on, but this app seems very promising. The support team are brilliant, they are quick to respond and will knock themselves out to get you an answer. I have had help with support agent - Matt - numerous times. And can recommend him as he was incredibly helpful, eager and patient and made sure I understood all the changes that he assisted me with.

I just got the app installed waiting to test drive it with online orders.Thanks to help desk set up .

As usual the team at ShopPad more than delivers a very useful and easy to install app. We will be adding more ShopPad apps to our online store! Thanks!!

The best and extremely easy to use Order Tracking app, Using this for the second time. Highly recommended..

Great app. Thanks to Alan for installing it for me. I feel very excited to start using it.. it look really promising actually. I recommend you to try it.

Customer service is responsive and helpful. They helped to install the app and followed up to ensure it i working efficiently. I like its functionality and ease of use on my store. Recommend the app!

Excellent app and customer service! They set up everything on my store. Very thankful. Definitely recommend them.

I would rate everything about this company, app, experience with a 5.0. A quick summary: - the app does what we need, it's responsive, it has a clean interface for our customers to check shipping status. it's easily configurable (css, etc), and it is RELIABLE - the company is great too. good business model that has allowed us to grow from a small ecommerce company to a bit bigger with no friction. - customer support is phenomenal. we've talked with them maybe 5-6 times and not only are they always extremely friendly, but just knowledgeable - that's not always the case with small companies. but they are able to solve our problems each time with ease. definitely the best tracking app -d

Super cool! I use Tracktor for my wholesale site, where all orders are made by hand, to order. It's super nifty to add my own statuses (like "fabric is being cut") and send retail stores the link so they can track their orders as they're being made. Super easy setup.

Requested the support for activating the app and they responded quickly and efficiently. Very much appreciated.

This app works very well. And the support is excellent. I highly recommend it to all people who want to install an application about tracking