Reviews for Trackr Order Tracking, Tracker

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Misleading. It does not have a trial. I do not recommend this app at all. They want to charge me $47

The app is very great ! You could set up the design (colors, titles,...). It looks great on the shop, very professional. The support of the app is really kind and reactive and answer quickly to any questions.

This is a great app. It's easy to use and my customers love it, I highly recommend it to anyone, who's running an online store where customers would greatly benefit from and appreciate being able to track their items. I experienced some minor issues during the set up process of the Trackr app, where I had to place the Trackr link into my "track order" page. For some reason, the Trackr link wasn't working. However, I contacted the Trackr customer service. They got back to me very quickly. I was helped by Justas who was very helpful and resolved the issue no problem. Thank you!! :)

Superbe application ! Visuel professionnel et soigné ! Service Client très rapide. J'ai eu réponse à mon mail en 10 minutes ! Efficace & Rapide ! Merci Beaucoup

This App is dope and very nice customer service! Helped me a lot! I think I will use it for my other stores as well

This app is great. Easy setup, features that we use besides tracking - email notifications, tracking info translation. We are on trial, everything works really well, thanks for solution guys!

Stay away from this app. It broke your default tracking method of Shopify, redirect your customers to their tracking page whenever the customers click to the tracking number in their order status page. Then customers have to fill in their email and order number, which sucks, they will collect users' data. Moreover, even when customers filled in their orders' information, no tracking information found. I repeat, stay away.

there is a problem with the application. it's not working right now i have a serious problem with my customers

Great app !! Easy to install and set up. The customer support is just incredible, they are really quick answer and even quicker to help you with any issue you might have. That's a 5 stars from me !

This app is so much more simple to sue then other shipping apps, must say I love it, happy I made the change.

I've been using this app for a while now and it's amazing it's simple had no problems with it and looks very clean on my website. Customer support is also impressive as well!

Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks

Best tracking plugin for your money hands down! I used to use other tracking apps that did the job, but was very limited in design and tracking volume.

cette application ma beaucoup aider et facile a utiliser merci au concepteur ! pas vraiment déçu ! bravo

Thank you all the problem solved well. Need to check on some things to make sure that everything is in place. Great support even on the weekend.

The app is very easy to use once you understand it and works very reliably! I can recommend Trackr!

This is seriously the greatest app I ever used. My customers are so happy with the live tracking that they always buy me again. For dropshippers and other business it is a good tracking app. Im from the netherlands and my customers always want to get their package fast, but with this app they don't even care haha. Also a good customer service, they respond fast and nicely :)

I love this app. My customers can ship on my online store with confidence. Thank you for creating this app. God bless you!

Great app, easy to customize in order to brand it according to the look of your store. Customer support was very helpful and quick. Responded to all questions and requests in a polite and timely manner. Definitely give this app a shot.

Muy buena atención al cliente y fundamental esta app en cualquier tienda. Los clientes ya no preguntan constantemente cuando llegará el pedido.

This App is really good for finding the right carriers without doing anything, better than AfterShip, and a lot of other tracking apps I have tested, wich needs some help. Trackr would be better if the tracking info was updated more often or faster, so the customers don't leave the tracking page before it finishes the status update. Sometimes the parcel is delivered in post office, but the info is not clear enough for customers. The newest line should be Delivered or Delivered in Post Office and so on.. but it stands at the 3rd line for exemple. The tracking details would be easier to read is there was not the First Letter Upcase At Each Word And City. The translation to French can be much better, and easier to understand for most of the customers. Maybe Using Deepl or any other good translation API ? Trackr is a really good App, with the possibility to add more info on the tracking page (helping customers for FAQ or Important notice). It deserves a long life and a better place in the Tracking apps. Good Job !

The app works perfectly, it has saved us a lot of work for our orders. But the best, the technical team. We had a problem on our subject and they fixed it immediately. 100% recommended!

Why it still shows package is in China if I selected "Hide Carriers"? Please let me know. Looking forward for your reply.

My installation went smooth. The support staff had me up & running the same day I purchased the app.