Reviews for Trackr Order Tracking, Tracker

i highly recommanded , this app hel me a lot for costomers request about his items AAAAAAAAAAAAA AAAAAAAAAAAAA A

I used the app to help my customers track their items. Thought it was a good feature to have however it was not really used. One thing I dislike is how complicated it is to cancel the subscription. There is no button or even a section on how to cancel even in the FAQ's. I think it a very big oversight on the developers behalf to not have the option to cancel subscription with ease. hence the two stars

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now

Application que je conseil vivement, simple et intuitive loin des chichis de certaines applications qui au final ne servent à rien. Support très réactif j ai eu des problèmes mineures qui ont été réglés à chaque fois en moins de 30 mins.

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

Very good app for providing shipment information for our customers, including email notifications about updated status. All needed couriers supported, have features for drop shippers. Strongly recommend.

Bonjour, J'ai reçu mon colis en avance, ce qui en soit est une bonne nouvelle mais le hic c'est que sur votre application, mon colis est encore en cours de transit du coup, je n'ai pas reçu le mail de validation comme quoi mon colis est bien arrivé... je souhaiterais avoir une explication de votre part merci.

This wasn't exactly what we were looking for. So we deleted the app. After a few days, Eoscity refunded the $48 annual subscription.

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

The application is really well done. I want to report that I had a need and the development team helped me in no time. good guys

Muy bien aplicación. La atención al cliente es magnífica. Nos han solucionado todas las incidencias con inmediatez. Muchas gracias!!!!

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits. - 6 stars

Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !

Je mets 5 Etoiles, car tout simplement, c'est une SUPERBE Application ! Très Professionnelle pour le Suivi du Colis du Client, les Notifications de mises à jour du Cheminement de la Commande sont d'ailleurs envoyées (si on le souhaite) automatiquement au Client dans sa Boite Mail. Franchement je n'ai pas trouvé meilleure Application que celle-ci. En plus elle est vraiment simple à utiliser ! Aussi, leur Equipe est vraiment réactive et polie ! Ils répondent absolument à toutes vos questions et dans les plus courts délais. D'ailleurs, je ne comprends pas trop les Notes avec 1 Etoile seulement... ? En tous les cas personnellement, JE RECOMMANDE VIVEMENT ET SANS HESITATION cette Application ! Sans compter aussi le très bon Rapport Qualité-Prix !!!

A bunch of my customers' orders tracking information is inaccurate or unavailable for no reason at all! USPS is the carrier for all the packages so Trackr randomly chooses which packages not to show accurate tracking info for. Please reach out to me to resolve this issue! Very frustrating!

très bon rapport qualité prix, j'ai eu un petit soucis d'affichage et un développeur est rapidement venue réparer le problème (gratuitement bien sur) en 2 jours je n'avais plus aucun problèmes et le service clients répond très rapidement.

This is way too expensive if you have a plenty of customers, I don't recommend. There's a lot of free tracking apps. Wish this developer consider about the pricing again.

This is an awesome app with wonderful customer service. They helped me customize my webpage to suite the rest of my website. I would highly recommend them to anyone looking for an app to help with order tracking.

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.

App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.

Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store

Even though my issue couldn't be solved, since the feature I was looking for is yet unable to achieve, I really appreciate the good customer care they provided to me. Fast responses and actually going after the issue I explained I had. I have not measured the app's work in my live store yet, all this 5-stars is just particularly regarding the customer service.