Reviews for Trackr Order Tracking, Tracker

Excited to use the app! Been looking for a way to provide better tracking updates to customers. Will update after more time using the app

So far I am so so so happy with this app! and with the support service! I love the fact that you can hide the carriers, change the colors, translate the main points in your language and so many other features! Thank you to Justas and everyone else for always helping me so fast! Thank you again!

Nice app and great support. Easy user interface, clean, and simple. It was very easy to set up my order status page and I could choose colours to blend with my theme colours. I would hope to see you introduce a sales funnel to the trackr in future. Also, the app came cheap. Thank you.

Such a fantastic app. The pricing is extremely fair, the interface is nice and easy to use and the customer service is top notch and friendly! I definitely recommend :)

Era justo lo que estaba buscando, esta app mantiene a los clientes al tanto de como va avanzando el estatus de su pedido. Soporte técnico también han respondido a tiempo ayudando en lo que he necesitado.

Great App!! I had some problems regarding my courier that it wasn't inside the Trackr list and thanks to Justas now everything's solved. Thanks. Suggested App!!

Excellence customer service Justas and backend Engineer working on an out of the box solution for us. Much appreciated. 5 Stars for both.

Very good customer support, my problem was solved in less than 24 hours. Great application I recommend

Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!

I love the design and look of the app but it does not work for me! All me tracking numbers show as pending despite them being regularly updated by the courier. Also, I can't see any way of contacting them about the issue.

App has been charging me monthly even after I installed the app. I just realized this. Please refund me the amount!

j'utilise cette application depuis quelques mois car j’espérais réduire les plaintes de mes clients. Cependant, elle ne fonctionne pas bien. Chaque fois qu'un de mes clients cherche à suivre sa commande, il lui est affiché " votre commande a été expédiée". Le client se retourne vers moi pour savoir ce qu'il en est de sa commande. Je suis obligé de passer mon temps à échanger des messages d'explication. Certains me traitent même d'arnaqueur!!!

YOU HAVE TO PAY THEN USE. NO ANY FREE DAY. YOU HAVE TO PAY THEN USE. NO ANY FREE DAY. YOU HAVE TO PAY THEN USE. NO ANY FREE DAY.

use this on a few of my stores. Tried all tracking solutions on Shopify and i can tell this one has the best support when codes does not track well, etc. I think this is the best option there is at the moment.

Nice simple app, helps to increase quality and feel for my store. The prices are good. Recommending. The support team is awesome as well. Had issue fixed fast

Most of the time the result of tracking is pending whereas the official tracking site, e.g. USPS, is updating regularly. The only time I got a real result is when the item has been delivered to client. Rest of the time, the pad setting of the app looks weird and got the clock thing freezing. I've been using it for 2 months, and i'd say it only works 5% of the time.

I was installing the app but I got a error message. It is not working anymore and there is not option to contact the support !

Good app with a nice look and a really good support! Support replies directly and helps you with everything and explain in details. Recommend it.

I just installed this app and it works like a charm. customer support is also very fast and tuned in!

Great price, great app and what I truly liked was the helpfulness of the customer support especially as I am not too tech savvy.

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I recommend this application, very simple and effective use. Especially in case of problem, the customer service is very reactive, they answered me in less than an hour on a Sunday evening. the solution was found easily, and this is a mistake on my part. I leave 5 stars because this team and the trackr app really deserve them.

you cannot use it for 2 different websites it synchronizes the settings, while you want to use different logos and texts

The app keeps asking for a revieuw, even if i click on the option i dont have time to write a revieuw. The app delete al my translations..

I used this app before and its was good, never faced any issue until now, Since a week customer tracking status do not change. It stays in "waiting". This causing lot of trouble to our customer service. The worst is that is thaty even if we message Trackr , they even not replied, and hte problem is still not solved