Reviews for Trackr Order Tracking, Tracker

This is an awesome app with wonderful customer service. They helped me customize my webpage to suite the rest of my website. I would highly recommend them to anyone looking for an app to help with order tracking.

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.

App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.

Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store

Even though my issue couldn't be solved, since the feature I was looking for is yet unable to achieve, I really appreciate the good customer care they provided to me. Fast responses and actually going after the issue I explained I had. I have not measured the app's work in my live store yet, all this 5-stars is just particularly regarding the customer service.

Excited to use the app! Been looking for a way to provide better tracking updates to customers. Will update after more time using the app

Nice app and great support. Easy user interface, clean, and simple. It was very easy to set up my order status page and I could choose colours to blend with my theme colours. I would hope to see you introduce a sales funnel to the trackr in future. Also, the app came cheap. Thank you.

So far I am so so so happy with this app! and with the support service! I love the fact that you can hide the carriers, change the colors, translate the main points in your language and so many other features! Thank you to Justas and everyone else for always helping me so fast! Thank you again!

Such a fantastic app. The pricing is extremely fair, the interface is nice and easy to use and the customer service is top notch and friendly! I definitely recommend :)

Era justo lo que estaba buscando, esta app mantiene a los clientes al tanto de como va avanzando el estatus de su pedido. Soporte técnico también han respondido a tiempo ayudando en lo que he necesitado.

Great App!! I had some problems regarding my courier that it wasn't inside the Trackr list and thanks to Justas now everything's solved. Thanks. Suggested App!!

Excellence customer service Justas and backend Engineer working on an out of the box solution for us. Much appreciated. 5 Stars for both.

Very good customer support, my problem was solved in less than 24 hours. Great application I recommend

Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!

I love the design and look of the app but it does not work for me! All me tracking numbers show as pending despite them being regularly updated by the courier. Also, I can't see any way of contacting them about the issue.

App has been charging me monthly even after I installed the app. I just realized this. Please refund me the amount!

j'utilise cette application depuis quelques mois car j’espérais réduire les plaintes de mes clients. Cependant, elle ne fonctionne pas bien. Chaque fois qu'un de mes clients cherche à suivre sa commande, il lui est affiché " votre commande a été expédiée". Le client se retourne vers moi pour savoir ce qu'il en est de sa commande. Je suis obligé de passer mon temps à échanger des messages d'explication. Certains me traitent même d'arnaqueur!!!

YOU HAVE TO PAY THEN USE. NO ANY FREE DAY. YOU HAVE TO PAY THEN USE. NO ANY FREE DAY. YOU HAVE TO PAY THEN USE. NO ANY FREE DAY.

Nice simple app, helps to increase quality and feel for my store. The prices are good. Recommending. The support team is awesome as well. Had issue fixed fast

use this on a few of my stores. Tried all tracking solutions on Shopify and i can tell this one has the best support when codes does not track well, etc. I think this is the best option there is at the moment.

Most of the time the result of tracking is pending whereas the official tracking site, e.g. USPS, is updating regularly. The only time I got a real result is when the item has been delivered to client. Rest of the time, the pad setting of the app looks weird and got the clock thing freezing. I've been using it for 2 months, and i'd say it only works 5% of the time.

I was installing the app but I got a error message. It is not working anymore and there is not option to contact the support !

Good app with a nice look and a really good support! Support replies directly and helps you with everything and explain in details. Recommend it.

I just installed this app and it works like a charm. customer support is also very fast and tuned in!