Reviews for Trackify Facebook Pixel,TikTok

ELLFON

2021-09-21

United Kingdom

Today I install this app, I got some trouble to set up it, fortunately with help of support (tan may) all issue got resolved easily and professionally, Great App Highly recommended.

Demo - Reach The Unknown

2021-09-21

United States

Very helpful and hands on customer service! Dylan helped me setup the app completely and gave me first class guidance along the way.

HALIPAX

2021-09-16

United States

Dylan was amazing, helped me to pinpoint the problems via zoom call, and was very knowledgeable. Thank you for the great support.

FreshK9

2021-09-16

Sweden

So far tracks 90% of results! Super happy with it. Was confused at first since i thought it tracked revenue but you have to look at the results and divide by AOV to get ROAS

Choose RCVRY by HWO, Impacting the World from Alaska

2021-09-16

United States

At first wasn't totally sure why I needed this, but they've turned out to help my situation greatly! I needed an easier way to run a backup pixel from facebook account disabling. Trackify solves that and makes it easy. Then their server side api tracking is super helpful setting things up with the Facebook aggravated events. And when I get lost, there are tutorial videos and their customer service jumps on zoom for any personal help needed!

Just Luminous

2021-09-16

United Kingdom

I like the app so far and The tech support have been amazing. Thank you Tanmay. The video resources are also very helpful. I recommend the app

The Mossy Oak Store

2021-09-16

United States

Really cool App and support is great. Ran into some minor setup problems and was able to get support and resolutions in no time.

HokJor Cosmetics

2021-09-13

Belgium

I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!

Suki Mats™

2021-09-13

Belgium

I love the support from Tanmay! Thanks, good app. It helps me with my tracking. I really liked the support

REDMOND

2021-09-13

Hong Kong SAR

The tech support is amazing. Basicly fixed all the questions I have. The app is good, and the service is great. Thank you guys.

MD Complete Skincare

2021-09-09

United States

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

Viral Best De

2021-09-08

Greece

Trackify is the most powerful app that can track the higher % for facebook events compare all the other apps i tested in the market. Great service. Also i added a second pixel in my shopify store and the app firing the events pretty well. Great job guys!

ROYBI Robot

2021-09-08

United States

-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.

LazyPores

2021-09-08

Belgium

My pixel was not correctly set up. When I asked for help, Dylan from the team asked to do a quick call and guided me through the steps to complete the setup.

shelbz.nl

2021-09-08

Germany

I really couldn't figure it out myself and I was helped from A to Z by Tanmay. Thank you so much for your help! What a super service!

Athan Greek

2021-09-08

Greece

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

Run Comfort

2021-09-07

Belgium

Last weekend I've noticed that my purchases were not coming through in facebook. I've added Trackify X to my store now, and i'm seeing much better results. I had a few questions and had a call with Dylan to go over my store to make sure everything was setup correct! Great tool & support :)

Essentiverse

2021-09-07

Sweden

The best customer support and a great app in general. Shows all the parameters you need you to need to keep track of your data!

Angelicas Wunderwelt Shop

2021-09-07

Austria

They have a great customer service! Was very helpful, friendly and did try everything to help me. :)

HULA RINGS

2021-09-06

Canada

Tanmay was fantastic to deal with! He provided me with excellent support by doing a screen share and showing me how to set up my UTM parameters. Deserves a medal! Kudos to him and the team!

byselenathelabel

2021-09-06

Australia

Awesome customer support and very user-friendly. It's still early days but I hope that our data will be more visible soon.

innovationxtechnology

2021-09-03

United States

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

MultiFlashse

2021-09-02

Sweden

very good! helped me alot! the guy dylan is very good! i really think this a good thing that works! he helped me with the hole setup!

Root Logic

2021-08-31

United States

We had a slight issue with over tracking, but the support team was great in getting it resolved so it looks like we're all set. Would definitely recommend!

KittySpout

2021-08-27

Canada

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.