Reviews for Trackify Facebook Pixel,TikTok

I like the app so far and The tech support have been amazing. Thank you Tanmay. The video resources are also very helpful. I recommend the app

The tech support is amazing. Basicly fixed all the questions I have. The app is good, and the service is great. Thank you guys.

I love the support from Tanmay! Thanks, good app. It helps me with my tracking. I really liked the support

I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

I really couldn't figure it out myself and I was helped from A to Z by Tanmay. Thank you so much for your help! What a super service!

Trackify is the most powerful app that can track the higher % for facebook events compare all the other apps i tested in the market. Great service. Also i added a second pixel in my shopify store and the app firing the events pretty well. Great job guys!

-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

My pixel was not correctly set up. When I asked for help, Dylan from the team asked to do a quick call and guided me through the steps to complete the setup.

The best customer support and a great app in general. Shows all the parameters you need you to need to keep track of your data!

Last weekend I've noticed that my purchases were not coming through in facebook. I've added Trackify X to my store now, and i'm seeing much better results. I had a few questions and had a call with Dylan to go over my store to make sure everything was setup correct! Great tool & support :)

They have a great customer service! Was very helpful, friendly and did try everything to help me. :)

Tanmay was fantastic to deal with! He provided me with excellent support by doing a screen share and showing me how to set up my UTM parameters. Deserves a medal! Kudos to him and the team!

Awesome customer support and very user-friendly. It's still early days but I hope that our data will be more visible soon.

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

very good! helped me alot! the guy dylan is very good! i really think this a good thing that works! he helped me with the hole setup!

We had a slight issue with over tracking, but the support team was great in getting it resolved so it looks like we're all set. Would definitely recommend!

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.

I installed Trackify and Dylan was GREAT help! He took the time to walk me step by step and made sure everything was set up correctly. I still have to see if Trackify fixes my Tracking issues after the IOS 14 update, but in terms of Customer Service Trackify is AMAZING.

Great app as well as customer support! I hopped on a call with one of their team members and was shown everything I needed to know on installing the app and using all of its features.

Tanmy helped me to set up my trackify. Very clear and helpful. Recommend for Shopify beginners and pros. Good JOb!

This app is superb. Customer service is great. I give Tanmay a Five stars for helping us! Highly recommend this app. A++

Très bon service client, ils sont là dès qu'on a un problème et n'hesite pas à nous appeler pour nous aider. Merci Tanmay !

Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.