Reviews for Tolstoy Shoppable Video & UGC

My company's products are all video-based, so I'm using Tolstoy to make my website very video-forward. I am loving all the new products they are introducing. I was able to embed a welcome video into the Shopify Order Confirmation email sent to my customers. We are also going to use the shoppable videos that link to out Shopify online store. I can't wait to see what they introduce next. Oh, and the customer service has been outstanding.

We loved the idea of creating a more personalized experience for the customers that visit our site. Tolstoy allows us to help our customers by offering recommendations and information about our products. We love watching the analytics and seeing customers going through our chat journey. Customers really do watch the videos we create and listen to our product descriptions. Thank you tolstoy for making such an easy to use product.

Fantastic Team and useful app. I use it in my landing and i have great results. I also used this app for surveys to understand what my customers really wanted and I increased the conversion rate by 2%

I was searching for a lead generation app. I downloaded and deleted 5 other apps until I tried Tolstoy. It exceeded my expectations. My lead generation/question form is much more professional than I originally imagined. And the customer service is great! I had a question about my lead generation form and Galia responded within a day and my question was answered! Thank you guys I appreciate this app !

Really cool app! Great way to provide a deeper connection and a more engaging way of presenting information to potential customers. Have been enjoying Tolstoy a lot. Galia and the team offer awesome support as well :-)

Thinking about Tolstoy? DO IT!! It's an amazing app. The support team are very responsive and an absolute joy to deal with as well. One way the app has assisted our business is that we were able to embed a video on certain product pages that communicated a specific supply chain issue that we had with certain imported products. This meant that the video was uploaded once, and answered any questions our customers may have had in relation to that specific group of products. The result? An enormous amount of time was saved having to communicate with each individual customer inquiry. This is a must-have in any eCommerce store... HIGHLY RECOMMENDED ⭐⭐⭐⭐⭐

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - thank you Sami for all your help and input since working Tolstoy!

Our company LOVES using Tolstoy. Not only do we love the company, but Samantha was a great asset in helping us really fully utilize the tools and features that their brand had. She provided great feedback along with insightful support in ensuring that we would be able to successfully use Tolstoy to its full extent. Thanks Samantha!

Get a lot of compliments from customers on this app, they really love how it personalizes the shopping experience!

It's helped us a lot in communicating with customers and being more interactive. We highly recommend Tolstoy!

I like the app. It made my website interactive and helped to resolve the problem of navigation on the site for the clients who are not sure what they want.

Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!

Very useful tool. Have implemented a welcome series on the website. Samantha reached out to us showing more features in how we can implement videos on product pages and in marketing campaigns. Highly recommend.

Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.

I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.

Totally recommended! It is relatively easy to install and use the Go Tolstoy App. It took us less than 5 minutes to setup and launch the widget on our website ( check it out on www.myfooden.com ) . The 5 minutes exclude the work done on creating the videos! Upon setting its parameters (like which page to trigger on) we bumped a bit and had to contact support. They got back to us in under a day and the support quality is really high and really present. Kudos there! The response was precise, concise and on point. To be really fair and critical, we would have liked to see some customisation options in terms of popup size and page placement on mobile view. Nevertheless, think of GoTolstoy no less!

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

This is probably the best app you can add to to your e-comm site. A great way to boost sales, uplift cart value, and hugely personalise the customer journey. The trend towards personalised brands with authentic content is key here, and Tolstoy offers a great way to build a relationship with your customers. They are always updating and improving the app, with regular new features available to drive even more conversions and impressions. The team are brilliant, very very helpful and will go above and beyond to make it work for you and your site. Brilliant.

the mumsie

2022-01-14

Australia

We love Tolstoy! The customer service and help is amazing!!!! Nothing is too much trouble.. recommend highly to everyone!

My friend showed me this app and I was very curious. I didn't know what to expect, but I tried it out and managed to easily create my own videos for my website, it looks amazing and makes the website more friendly for my clients. Thank you for the app

Great app for engagement. We are going to be using this in many ways to drive customer trust and conversions. Top 5 apps I have used for Shopify. We convert some great sales with this.

I first saw this advertised on TikTok and was curious. We made the effort to make some nice videos and properly integrate into our site and we love it. It’s so much more personal than the message bubbles and the flexibility is great. You can focus on conversion, customer support, product education etc etc. Truly worth the 5* review.

What an amazing app and support! This is next-level! So far, the app is for free, but it definitely has premium features.

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Frankly, i must say that this app is really incredible. We have been expecting this kind of app for a long time, and we found it. We already start using it for our support center and we are now doing the videos for the sales part of our website. It's really user friendly and great support from the team.