Reviews for Tolstoy Shoppable Video & UGC

Awesome app, and very helpful team. When I had issues they went in and installed it all for me. Very easy to tag products onto videos and they show up on your site instantly!

Great app , great people. Was having a few issues at the start due to my lack of technical ability and the team could not of been more helpful. Had a very interesting demo on AI content generation with Gaya who was excellent . 5 Star all day

Loving the app, it was a bit hard for me to follow so I reached out for help. Niezl was so helpful and sorted it all for me. Amazing customer support!

Easy to use and good way to level up your store. Gaya at Tolstoy also helped explain everything so I was never confused.

Tolstoy has been a fantastic tool for integrating videos seamlessly into our website in various placements and sizes. Its flexibility allows us to create a truly customized experience for our audience. One of the standout aspects of Tolstoy is the team behind it. They’re incredibly proactive, always finding solutions quickly and efficiently to ensure a smooth experience.

Outstanding service and customer support! I’m very impressed with the prompt communication and willingness to assist. Additionally, the features are excellent, and the platform is incredibly easy to use.

Quick and uncomplicated support. Would always recommend the app

Amazing app! Allows us to add videos to our website, without slowing it down at all. Great support and features.

I couldn’t be more impressed with the outstanding service and partnership provided by the Tolstoy team. From the very start, their communication and willingness to help with our integration process was seamless. . They were always available to answer questions, troubleshoot issues, and provide guidance with a forward-thinking approach that kept our long-term goals in mind. We look forward to continuing to work together and highly recommend them to anyone seeking a team that prioritizes innovation, reliability, and genuine partnership.

The App is not tyrannical in relation to excess viewing charges. They guided me to analyze video viewing information that was not the impressions of the videos. It is unfeasible due to the high prices.

Distefano Shop

2024-12-09

Amazing Customer Support and Visually Stunning Tool!!! I can't say enough good things about Tolstoy. Mr. Buluran, the Customer Success Manager assigned to us, was incredible attentive, spending over an hour and a half helping me set up the app and ensuring everything was working perfectly. That level of support truly made a difference. (Thank you Francis!!!) As for the app itself, I was blown away by how visually engaging it made our webpage look. Seeing our products in motion adds a completely different dynamic compared to still images - it's like the content came to life! Tolstoy should be a core part of customer experience strategy for retail brands. Highly recommend!

Aroma360

2024-12-06

What a great addition to any ecommerce site in this day and age; marrying the UGC and video storytelling with shoppable capabilities. Also the team, especially Gaya and Gilbert, are the absolute best to work with!

Such an easy way to integrate video content onto your website without a developer. Tolstoy has led to so many sales for our beauty brand to show UGC on our product pages and homepage

Niezl has been very patient and accommodating when helping me to customise the Tolstoy app to suit my shop's requirements. Haven't set the app live yet, but the support has been great so far.

We've been using Tolstoy on both our app and website and there's been a noticeable improvement in engagement and CVR. On top of that, the overall implementation was smooth and seamless with any bugs or issues being resolved almost immediately. Great product, great results and great support.

So so so happy with this app! The best solution to integrate videos on your store without affecting the speed! Easy to use, fast and always adding new features and solutions. The assistance is great too, very kind and quick.

thanks for fast technical support

Mikaela was great and super helpful in solving my issue!

Sepiia

2024-11-21

We stumbled upon the tool by chance, looking for options to effectively integrate our UGC content on the web. Although we have only been using it for a short time, we are very happy with the support team and setting up everything is very easy and with many options. Wesley and Gilbert are very nice and so far they have totally met our expectations. We will see how it performs over the next few weeks.... I'm sure it will be great!

We love Tolstoy. The world is accustomed to short-story-type videos that are easily accessible and we mainly use Tolstoy for that functionality. It easily integrates with all of our platforms and video channels. The team is responsive and very helpful with anything we need. The sticker shock is real but it is well worth it

LOVE EVERYTHING about this solution. Roni and Gaya are the best, always helping us improve our performance + showing us new features.

Love this app! It looks awesome on our Homepage and Product pages. Super easy to implement into our site. Niezl from video support was an awesome help. Super attentive and patient!

Our brand has been using Tolstoy for the past 2 months, after implementing it, we've noticed a drastic increase in CVR + AOV. The videos make it engaging for potential customers to see how others viewed/liked our product as well as them also being able to see how it could also improve their life. I highly suggest giving them a shot! Not to mention, their customer support team is amazing, I had a few questions and minutes after sending them, they were answered and resolved.

We've had an amazing experience with the Tolstoy team! They're always super responsive and ready to assist with anything we need. Their app has really helped increase our website's conversions and engagement. Definitely recommend both the app and the team!

Very supportive and friendly customer support, highly appreciate them!