Reviews for Tidio Live Chat & AI Chatbots

Best customer service ever ! Easy to install and easy to use iv'e tried few apps before and this one is just way better..

Seven 50

2017-06-29

United States

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Grip6

2017-06-28

United States

I have loved it so far honestly.

Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!

I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.

Great App! Easy to install and setup. I chose the free option for now.

Great Great app.. To expensive plans for startups...Make sure you check my website if you read my review :)) Thanks!

Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!

This app really does as it says.

Very good app. You can link multiple websites in the same time. Fast support.

Kamil from Tidio was so helpful. He was able to get all the answers to my question. I have used a few other chat apps, and to be honest the customer service for Tidio is by far the best. It truly has a lot of the features I was looking for. However there are a few things I wish the app had. For example auto translated from customers around the world. Also response names, though I have been using Textexpander so it is no longer an issue. Still getting a feel for the platform, however so far I think it is pretty easy to use. Plus the way it pops up on the site is so easy for our customers to reach out to us =)

Blocks the checkout button on ajax cart. loss of sales incurred. make sure to test your checkout before leaving it to run.

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys! Check it out at https://lg-perfumes.de/

The free version delivers an excellent basic package with lots of features and customizability - highly recommend!

Review from the masteruniversaltechnologystore.com We just got this app and it is like the #1 chat app on shopify if you want a convenient and easy to use app to chat with your customers then this app is the best option. What really impressed me was that they have a IOS app and a ANDroid app which is sooooooo convenient easily a must have app for any shopify store. DOWNLOAD THIS APP IT'S SO WORTH IT :)

The team support is beyond the 5 stars Fame! They fix, give tips and they are really friendly! Max

Awesome customer service, Kamil was very helpful and patient and helped me through all the steps of setting up chat! thank you!

Excellent product and excellent support. They have even combined it with functions like marketing automation and a nice semi-transparent design. Thumbs up!

Great app works lovely and customer service is bomb!

One of the best apps on Shopify. Very easy to setup, many customization options and great customer support. Highly recommend it to anyone.

You now have to pay to see who is on your website "in real time"??? Isn't this the main feature of any chat app??? This was and should be a free feature. Poor business ethics to have your hands out for money all of the time. You just lost a customer. Moving on to a new chat app. Good Bye!

i have tried many live chats out there but this i must say this has the best user experience and very simple dashboard. I had a problem with the installation and the team did everything they can to solve it and indeed they did. Fantastic support and fantastic app. There is no other free app that offers this level of service. Facebook offers live chat but its restricted to facebook users only. then you get the other ones that claim to be free and you install it and find it out its not free and restricted to a number of chats. This app really broadens the whole scope and they even have automated messages for users that enter a site and leave the site. Well done developers.

Great App! The customer service is amazing! They will answer any questions that you may have instantly. Great app to connect with your customers live, and increase your sales! You will be very happy :-)))

Awesome app and awesome support! I'm using the basic plan but still, the features that it offers are more than sufficient.

Dylankendall

2017-05-16

United States

Amazing app! Really easy to setup and very intuitive. I was able to chat (of course!) with Tidio and they were able to answer my questions and guide me in the right direction with further customizations I wanted. Highly recommend it.