Reviews for Tidio Live Chat & AI Chatbots

Hydeandhare

2017-10-17

United Kingdom

The best customer service and has really helped our store so much. We offer one of a kind unique accessories so people are always emailing, our customers now reach out on here! So amazing!

Such a great app! Easily customized so it looks great on our website. Support is awesome and I really can't recommend it enough.

Absolutely love this app. What a great conversion increaser. Also amazing customer support by Tidio. Thumbs up

Brilliant customer service and support on all functions.

Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.

Fantastic and responsive support, great to use on web, desktop or even on mobile app. The automation really comes in handy to provide a more engaging experience for our customers! Love it! ReflectionsOrganics.com

Just installed this app and was pleased to find support ready and available to guide me through a couple settings. So far this is a great app easy to use and lots of nice features

Renetto

2017-09-26

Australia

quick response to an issue and promptly fixed without having to lift a finger, thanks for the support guys!

Very nice app! I can get full control for my facebook page message, and email, and live chat in 1 place! Thank you Tidio!

Awesome Application! Alot of different features for both the free and the paid versions.

So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!

The app works amazingly when you are logged on to the desktop version. For some reason, I still miss messages from customers when I try to access it from my phone. The 5-stars is for the excellent customer service from the Tidio team! If I have a question, they are there immediately to answer it. My rep even taught me a few tricks that would generally help me when testing out my site. I appreciate them greatly!

Amazing app! Works perfectly and its very easy to use. Highly recommended

Kenzul Atlas

2017-09-12

Netherlands

Just downloaded it today - so far very happy with the customer service from Tidio support . I like that I can be available for my customers 24/7 via my mobile. Would recommend! www.kenzulatlas.com

Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar

Extremely easy to install, very nice and clean app. Works like a charm and their own customer service chat is fast and friendly.

Staff helped me with my set up. Very happy with sevice

Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!

Switched to Tidio and it's a really powerful tool. Mostly for the performance and the fact, that it doesn't push down the site speed, something I was affected by and other chat app. The support is fast and very specialized. Recommend!

Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)

The Revive Club

2017-08-28

Italy

We've been using Messenger chat until now but Tidio was a great find for us. Yes it's a chat tool, but the real power comes from the ability to automate chat messages based on various events and triggers. This is really powerful and of course something you can't do with Messenger. Great app and really useful!

OMG! I love this app!! So easy to install and set up. It is a fantastic way to answer customer questions very fast and give them the confidence to order from us. Rebecca Beck Gift

it's been easy to use so far, had one hiccup but it was me not the program. Thanks for your quick responses and help!

Incredible functionality, using tidio on two sites, but I can get messages from both sites in the tidio back office. Integration with email and Facebook messaging is phenomenal! Support is awesome! Thank you!

Best live chat app I have used ever! Update: This app helps me to chat with my customers lively and I also see which page they come and which page they leave so that I can improve the specific pages that my customers don't like. Great!