Reviews for Tidio Live Chat & AI Chatbots

Tidio has satisfied all my LiveChat needs. Customizable greetings and color schemes on my website, notifications and LiveChat via my phone, and solid customer service. Very happy I went with Tidio. Thank you!

amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!

Defaulted to paid plan. Lucky I saw it and downgraded myself to free. I wonder if I am going to get charged if I didn't see it. ======== Update: I was not charged. Olek Potrykus from customer service contacted me through email and after several round of replies I understood that they do not have anything like a defaulted to a paid plan (though I saw it in the app. If I ever see it again I'll probably show it) and there will be a screen that gives the user a choice to continue on the paid plan or continue as basic. So in the end, everything is as normal! Thank you Olek!

The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks

Great customer service, super nice and helpful with setting everything up! They helped me set up live chat and other things like translations

Super well integrated app for live chat! Very happy with the service provided by Tidio. Olek helped me resolve an issue with the plugin and now it is working great!

Amazing apps. A must have for any website. Great interface, intuitive bot, friendly and fast support. Highly recommend to anyone. Definitely an A+.

Very great app. I love that it does everything, abandoned carts, chat and automations. The have a mobile app and desktop app that makes it very realistic for our small team to be available for chat all whenever required

Amazing app and great live support! this app makes your website damn good! love it! highly recommend it!!!!!!

i used this app and i am happy, customer services is very helpfully and friendly also you can get very quick support from them.

We have used this app for a few days now and the support has been amazing! Very quick to respond and willing to help with any questions you may have. Highly recommend! This app is also great when chatting with customers and staying connected to your business.

Love this app very easy to use, great interface. Support is 100%, i chatted till 10.30pm. The bot will save us loads of time.

Great customer support and great chat features!

Amazing app and amazing Support! you can make bots as per your need! Amazing work tidio! we are a startup now, when we raise funds and everything, we are going to rely only on tidio for all our customer satisfaction thing. Shoutout to Olek from the team who was amazing!

This app is impressive, many features and easy to understand. I recommand it and for his support team, always at your service. Keep going to have more news features!

price: Reasonable and literally the lowest considering what this app offers It distinguishes itself from other apps Support: they reply to me within seconds, they fix my problems within seconds too App: Looks professional can be downloaded on my laptop, and mobile device with the 15/m I can have 3 operators so one of us is always alert for our customers at all times. BOTS: yes they have bots, a bot can help reply and respond to a customer that needs help in the many basic everyday questions, like product availably, wether we deliver here or there, or even tracking an item, and much more and it'll always give the customer a button to speak directly to an operator incase the bot cant help in his or her enquiry Try the app you guys, you get a few days for free what ye got to lose. and am a very very picky person See it in action at: PremioMart.com

great support team, very friendly, quick and professional. Happy with my Tidio messenger on the site.

This does everything I wanted. Just switched over from Intercom and I'm never looking back! So simple to use. Great app!

I use this to be available to customers when i'm not in our store. App is sturdy and reliable, unlike others. Support at Tido also excellent.

I used Tidio Live Chat for my old website, and tried another apps. Turns out Tidio was the simplest yet the best live chat app!

Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.

AMAZING! Love it! Couple little hiccups but nothing that Matrin at the Tidio team couldnt knock out in under 5 minutes!

The fastest f*****g support ive received in my life, not even god damn Amazon has this speed this guys have to help starters with no clue like myself. Thanks a lot and this is definitely an insane app

JeepDaddy Inc.

2018-09-12

United States

Although it took a little bit of back and forth to get it setup exactly how I wanted, I am VERY happy with this app! Their customer service is excellent and respond immediately! If you need help configuring it, just message them and they will walk you through it.

I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly. There are also a Desktop and Mobile apps, which work very well. The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise. Oh yea.. And their customer support A+