Reviews for syncX: Stock Sync
Marzocchi - US B2C
2019-12-19
United States
Great customer service, great affordable app that keeps our inventory alive. Couldnt say better things.
Viggo
2019-12-18
Romania
Great app if you need to synchronize stock from multiple locations. Works perfectly and customer support is awesome. Thanks so much Jor!
Internet Wines.com
2019-12-09
United States
I use Stock Sync to keep track of inventory in 4 stores. In our case, very easy to set up. and works flawlessly. The one time we encountered an error (not due to Stock Sync) the support staff was very quick to help to isolate the issue.
Celustial Toys
2019-12-04
United Kingdom
The support team, especially Raj, has been truly amazing in helping me setup a feed with my suppliers. Very helpful and efficient in answering all my questions and swiftly solving any issues. highly recommend.
Trendlooker
2019-12-02
Lithuania
Very simple and yet powerful, would recommend. Staff is helpful and cooperative. Would recommend to anyone who wants to upload and update products easily.
Fragile
2019-11-26
Romania
Best Shopify App to sync products from your Wholesale . The support is very nice and helpfull and the prices are very good!
Paramount Speed
2019-11-26
United States
Fantastic app, quick support and worked perfectly for my stock inventory updating needs from a CSV. Thanks!
We Are Eves
2019-11-22
Netherlands
Great support from these guys. Quick response to questions and they are always willing to help, even with new feature requests.
Simply Wholesale
2019-11-22
Australia
Setup of most feeds was straight forward and where help was required, support were on top of it and solved them quickly. We would highly recommend this app.
4 Seasons Shopping
2019-11-18
United States
The are superior in every way! From answering questions to fixing a problem for you. So easy to work with and they respond so quickly. I'm so glad to have them on my team! :)
Adley & Company Inc.
2019-11-15
Canada
Great app, easy to setup and use. Been using it for a long time now and the support is A+++. They are very quick to respond and solve out any issues. Thanks!
Tackle Factory Bermagui
2019-11-15
Australia
Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job. The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward. My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered. I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided. Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.
2019-11-13
United States
I use this app to update my inventory several times a week. I accidentally deleted something and the app wouldn't work. Stock Sync guru Raj got me up and running again very quickly! Thank you so much. I was quite worried I had totally messed up my boss' website. Thank you thank you!
Frenshome
2019-11-08
Australia
I have been using this on two of my stores. This app is the best and cheapest that you can find to sync your Shopify products with ease. Their support is great too. They currently have only email support and not chat/call which is a drawback but still, they reply with 1 business day which is great!
uniqso-ca.com
2019-11-02
Malaysia
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply. There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done. Totally fed up and have to get other app. This issue has delayed us from launching a new store.
2019-11-02
Malaysia
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply. There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done. Totally fed up and have to get other app. This issue has delayed us from launching a new store.
2019-10-19
United States
We rely on this tool to help us update inventory multiple times daily and other processes related to our items. We have tens of thousands of SKUs and this solution is miles ahead of using Shopify's native import. Any problems we've had relating to our understanding of how to use this software was very promptly supported. We've been using this product for well over a year and rely on it. UPDATE . . . Still works great - super powerful and more features were added that we didn't even think we could use but now we do. Tremendous value. And the support, when we need it, is terrific.
ZazoBuy
2019-10-07
United Kingdom
Used this app to automate feeds from my suppliers - the app works perfectly & the support team are very quick at helping resolve issues. Would recommend.
leapp
2019-10-03
Netherlands
Great app. Works intuitively. Synchronization intervals were a bit long for our liking, but support were more than happy to create custom syncing intervals for us.
kameemarketplace
2019-09-27
United States
Hands Down an AMAZING app!! Not only an AMAZING app; but the customer support is INCREDIBLE. The level of sophistication that this app offers is so well done, so accurate, and so beneficially to our business. GREAT app! GREAT customer support!
2019-09-26
United States
I have only used this APP for 2 days but it works flawlessly. I drag and drop 2 inventory csv files and it seamlessly updates the store inventory. It reads your store variants (sku's)when you first install the app so you will know on the app dashboard how many variants you have. After the free trial period you can check the pricing level against this. When setting up your file upload, it is easy to map what you want updated with just a few easy choices. It reads your file and knows exactly what to do with it! I highly recommend this app so far and with experience I have had with other inventory apps that do not perform well.
WTF Lighting
2019-09-25
Australia
This APP is very useful and simple to use. Indispensable!! The technical support is very good and always reply fast!!!
trioFIT
2019-09-21
Germany
Great support team and a very nice tool for updating your shopify inventory automaticly. Love it! Greetings from Germany!
FUN FACTORY GmbH
2019-09-19
Germany
we are currently in a test phase of our shop. The customer support from Stock Sync is great and we got very quick solutions. Thank you.
2019-09-17
Cyprus
We have been using Stock Sync for almost three months now. We are using it to add new products to our shop (once per day automatically), and to update already created products (four times per day automatically). If you want to run the processes manually you can do so unlimited times during the course of a day. To feed both processes with data we are using the same XML file. Note that both processes are treated and charged separately. The app itself is quite user friendly, but there is still some room for improvement. There are some bugs here and there also. But so far, the staff (Jor and Raj) are pretty quick in responding to your queries, and getting things patched if need be. Usually they respond within a day, while it has not been rare to hear back from them in hours, or even minutes! All things considered, we believe the app definitely delivers what it promises at a very reasonable price. Recommended! Konstantinos Sakkas - brands4all.myshopify.com