Eline Rosina | B2B
2020-12-31
Netherlands
Perfect and smart app and very good customer service. The automation works perfect and the templates are fine.
IVF Store
2020-12-30
United States
We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.
StravaGaine
2020-12-22
Réunion
Bravo à Michal Stolar Customer Support Manager, il est super professionnel et très agréable ! 5***** ! Je recommande Sufio !
Biogents Webshop For Researchers
2020-12-22
Germany
The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!
2020-12-22
Ireland
Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.
Reprotect
2020-12-18
Spain
Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!
piderma
2020-12-15
France
Super application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CitizenBand
2020-12-11
France
I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.
Maultasche
2020-12-09
Germany
Ich kann wirklich nur in den besten Tönen sprechen. Das Team von Sufio und vor allem mein neuer Freund "Michal" ist wärmstens zu Empfehlen. Anfangs habe ich mich einfach nur per Preis/Leistung entschieden und mich nicht mit der Funktionsreichweite befasst. Die App schien direkt übersichtlich und einfach und bot mir genug Freiraum für meine rechtlich notwendingen Anpassungen. Dennoch benötigte ich eine spezielle mir nicht mögliche Editierung in der Textanordnung. Es hat keine Minute gedauert bis ich per Chat von Michal begrüßt wurde und mir herzlichst versicherte er würde sich meiner Problematik sofort annehmen und sich darum kümmern. Es ist mit Sicherheit mein ganzes Leben her, dass ich so gut wörtlich umsorgt wurde. Vielen Dank dafür! DAS ist Customer Support! Wenn nicht sogar Liebe. Die Änderungen wurden perfekt umgesetzt. Das Team arbeitet auch an einem komplexeren und freierem Editor für die Rechnungen. Eventuell ist der ja schon verfügbar. Also, ich kann es wirklich nur absolut empfehlen. Wer hätte gedacht dass ich mich mal über Rechnungen so sehr freuen kann. Danke Euch! Und um jeden Preis, macht Michal zum Ausbilder und Markenschild eures Customer Care's! Hammer Typ!
SockSensei
2020-12-08
United Arab Emirates
Great app and very helpful support team. It will create the invoice they way you want it . Highly recommended
Pyrowarehouse Ltd
2020-12-08
United Kingdom
Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!
Dr. Dough Donuts
2020-12-07
Australia
Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.
maisterbrewery
2020-12-06
Slovenia
Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!
QULCBD
2020-12-02
United States
This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!
Slow Client Portal
2020-12-02
Denmark
I had few issues while implementing this as I have barely any experience with adding the codes/snippets/plugins. Excellent customer service helped me to solve all the issues that I had. Very quick and clear service. Application also seems to be working nicely in every way I expected it to
Accessoires Energie
2020-12-01
France
Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !
2020-12-01
Spain
Great app and great support team! They always have a perfect and quick solution for any problem or need :)
The Lock Shop
2020-11-25
Australia
Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.
Violettes de Toulouse
2020-11-20
France
Une super application et un support technique vraiment au top ! Toujours à l'écoute et prêt à faire des réglages au cas par cas. Je recommande à 100% ce plugin ! Merci Michal :)
Bueno y Barato Honduras
2020-11-19
Honduras
Sufio configured the invoicing app according to our tax regulation requierements. Great work Michal!
ShoulderSink
2020-11-19
Denmark
Great application. I had a customisation request that was handled very fast by the online support team.
2020-11-18
Denmark
Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!
Mokum Prix
2020-11-16
Netherlands
Again literally 10/10 customer service. It is obvious Sufio really cares about their customers. Love them!
LOM
2020-11-16
Slovakia
We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.
Singularu World
2020-11-16
Spain
The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.