Reviews for Sufio: Professional Invoices

Developer finally provided a great workaround to view amount due on each invoice from the home screen, hoping for quick native implementation, for now we will bookmark the special url. The "Due" status still overrides the "Partial" status tag...maybe add a new tag that says "Partial Due"??? Clean, simple app but very basic for the cost. Can't search/filter by customer. A simple filter by customer function would be helpful. You can sort by customer/contact however we have almost 3000 customers and lots of scrolling to find the right one. If Sufio made a couple changes to their view/filter it could be awesome. Why not implement a search or filter box to find the customer??? These are simply features to implement. Not many viewing/sorting improvements seen in almost 2yrs. Software by subscription should come with continuous improvements....not here ***in response to the Sufio reply below.....the "partial paid" status only functions until the invoice becomes "due". At that point that tag/status is lost and each invoice must be opened to check the actual status.***

I've had lots of trouble with installing the VAT-section into our theme. The Sufio team has helped such a great deal! Thank you guys for everything, if I could rate more then 5 stars, I would do it.

blueanemone

2021-01-18

Spain

Great App. My invoicing is much easier now. Fully automated. The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive. I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually. Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage. I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly. Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

I love this app! First of all, it does exactly what I need it to do - send invoices and additional attachments like return forms. When started using the app I had at least 10 different questions and issues I had to sort out before launching my website, and customer service answered and fixed everything - and more in a blink of an eye. I couldn't be more happy!

Super ! et support hyper reactif , repond directement aux questions , au niveau des prix ça vaut le coup pour facture illimités

I use this app for all my invoices. I had some trouble with it but Michal from the customer service has helped me tremendously

Needed some custom changes to our invoice and delivery templates, they did it very fast and exact to our request, very helpfull and friendly support ! Thanks !

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store. A Shoutout to Michael Djimi for being my point of contact throughout the process.

Sufio made invoices very easy for our business. The support team was also very quick to assist when in need. I would recommend Sufio to everyone doing business through Shopify.

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

EXCELLENT - Top Quality - Very Functional for B2C, B2B and wholesale needs. Custom to you look and needs for impressive results

Perfect and smart app and very good customer service. The automation works perfect and the templates are fine.

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Fonez

2020-12-22

Ireland

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Bravo à Michal Stolar Customer Support Manager, il est super professionnel et très agréable ! 5***** ! Je recommande Sufio !

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Super application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.

Ich kann wirklich nur in den besten Tönen sprechen. Das Team von Sufio und vor allem mein neuer Freund "Michal" ist wärmstens zu Empfehlen. Anfangs habe ich mich einfach nur per Preis/Leistung entschieden und mich nicht mit der Funktionsreichweite befasst. Die App schien direkt übersichtlich und einfach und bot mir genug Freiraum für meine rechtlich notwendingen Anpassungen. Dennoch benötigte ich eine spezielle mir nicht mögliche Editierung in der Textanordnung. Es hat keine Minute gedauert bis ich per Chat von Michal begrüßt wurde und mir herzlichst versicherte er würde sich meiner Problematik sofort annehmen und sich darum kümmern. Es ist mit Sicherheit mein ganzes Leben her, dass ich so gut wörtlich umsorgt wurde. Vielen Dank dafür! DAS ist Customer Support! Wenn nicht sogar Liebe. Die Änderungen wurden perfekt umgesetzt. Das Team arbeitet auch an einem komplexeren und freierem Editor für die Rechnungen. Eventuell ist der ja schon verfügbar. Also, ich kann es wirklich nur absolut empfehlen. Wer hätte gedacht dass ich mich mal über Rechnungen so sehr freuen kann. Danke Euch! Und um jeden Preis, macht Michal zum Ausbilder und Markenschild eures Customer Care's! Hammer Typ!

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Great app and very helpful support team. It will create the invoice they way you want it . Highly recommended

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!