Reviews for Sufio: Professional Invoices

Great service and very useful app, the best invoicing app we have found with shopify - better than XERO who are an actual accouting company!

i installed this app i had problems. the team helped me very quickly to solve the problem. Keep it up !!!

Outstanding support from Michael at Sufio. Responded to our query quickly and had our code fixed swiftly. Verified that we were happy with the fix and was professional throughout. Would highly recommend.

I would absolutely recommend Sufio. Super great customer service. We like the function of tax-exemption and auto verification.

scam app taking money for not doing anything and not showing up in the app menu that it will cost me something from a certain date like the other apps do. SCAM

App is working perfect. Service is also perfect. Wanted to have a VAT check tool in the registration form so that customers have to put the right VAT number before they buy something. Helps a lot for selling to other EU countries. Asked for it and they fixed the registration form for me and worked right away!

Great support team, very reactive. Efficient app, customizable settings, eady to use and answering main business needs

The support team have been fantastic. I had a specific change that they implemented in an instant which was in immense help and made a really big difference. Highly recommended.

Very simple to setup and very easy to use - great templates to start quickly and have a modern design. Additionally they have a fast and good support/service team.

An excellent Invoicing App and a great team to work with! Invoicing made easy - plug and play - trouble-free. Sufio Team does a fantastic job on Shopify!

Very easy to use, nice looking invoice, customization very simple. Sufio Professional Invoices answer perfectly to our expectation to send automatically invoice after shipping the goods. I warmly recommend it.

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

We were without hope to find a solution to print out all invoices at the end of the month just with a few clicks... No other app is doing that on the market, as far as we know, and we've been searching for some time. Sufio is great, easy to customize, and saved us a lot of time! Instead of printing 50 invoices at a time we just download all of them! Great app and great support! Thanks, Jan

We're using the invoicing app based on recommendation by Jan. The support and onboarding has been outstanding, including help setting up our Shopify account.

I have been struggling to find a great app do keep invoices and automize my billing process. I found everything I was looking for with Sufio, and I could even ask the customer service for some special customization to add options answering the need of my business. Plus the customer service is excellent and very reactive. I recommend +++

A++ product, A++ Customer Service, Thanks for the prompt response and fixes. Really love the customisable invoices.

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Sufio really works well. After adding a code snippet, everything running smooth. Just needed a little bit of support and received this with great empathy. Keep up your marvellous work!

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Great app and brilliant support. If you need professional invoices for your Shopify store, give it a try and you will for sure enjoy it, not to speak about your clients. Thumbs up for the Sufio Team!

Short review: Sufio does great invoices and has wonderful customer service. Use them! Long review: Sufio automated a manual task that used to consume a lot of time for our staff. The invoices look great and the VAT edit feature is perfect. We've been with Sufio long enough to have uncovered a bug - but they helped us with a workaround until they fixed it. That kind of service is rare and appreciated. We can't recommend them highly enough!

I love the beautiful designs and comfortable functions of this app. It helps me a lot that there are automation and manual editing options available. The support team is very friendly and welcoming. The little code snipped for having a link to the invoices within the customer accounts was included in my theme promptly. Thanks a lot guys!

The presentation of SUFIO is a fraud, it deceives the clients and it is totally illegal. It is written: “Sufio invoices are compliant with legislation in France, the EU and over 50 countries worldwide”. It’s wrong because the invoices generated by SUFIO are not respectful of the EU tax regulation. I checked the invoices in detail with my accountant and my lawyer (specialist in tax law). The app SUFIO is not able to manage discounts on the invoices. In fact, SUFIO does incorrect calculation and shows incorrect prices when a discount is applied (the unit prices of the products are changed by the application). Up to now, I paid to use SUFIO but all my invoices (with a discount) generated by SUFIO are wrong. I have sent them a lot of emails with many details in order to find a solution. At the beginning, they said that the problem was due to the Shopify's configuration. After, they said: “this is simply how Shopify calculates prices when VAT is included. It is not something that Sufio can have any affect on.” Finally, after months, they recognized the problem and said : “our development team were actually already aware of this issue and are currently working on an update to this feature to make sure the calculation is done correctly”. They asked me to wait again months, they didn't solve anything, and they didn’t change their false presentation. I contacted Shopify support to warn them of this problem of calculation and display of incorrect prices and I am surprised that they let SUFIO continue to sell this app with a false presentation on the Shopify App Store! I have lost a lot of time, and I think it is not serious and respectful for actual and future clients of SUFIO. The sellers that are using Shopify with SUFIO are concerned. They can be controlled by the administration and suffer heavy penalties. I think these sellers are not aware about that and solving the problem quickly would have been essential.