Reviews for Sufio: Professional Invoices

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

We're using the invoicing app based on recommendation by Jan. The support and onboarding has been outstanding, including help setting up our Shopify account.

We were without hope to find a solution to print out all invoices at the end of the month just with a few clicks... No other app is doing that on the market, as far as we know, and we've been searching for some time. Sufio is great, easy to customize, and saved us a lot of time! Instead of printing 50 invoices at a time we just download all of them! Great app and great support! Thanks, Jan

I have been struggling to find a great app do keep invoices and automize my billing process. I found everything I was looking for with Sufio, and I could even ask the customer service for some special customization to add options answering the need of my business. Plus the customer service is excellent and very reactive. I recommend +++

A++ product, A++ Customer Service, Thanks for the prompt response and fixes. Really love the customisable invoices.

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Sufio really works well. After adding a code snippet, everything running smooth. Just needed a little bit of support and received this with great empathy. Keep up your marvellous work!

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Salad Code

2020-02-20

Spain

Great app and brilliant support. If you need professional invoices for your Shopify store, give it a try and you will for sure enjoy it, not to speak about your clients. Thumbs up for the Sufio Team!

Short review: Sufio does great invoices and has wonderful customer service. Use them! Long review: Sufio automated a manual task that used to consume a lot of time for our staff. The invoices look great and the VAT edit feature is perfect. We've been with Sufio long enough to have uncovered a bug - but they helped us with a workaround until they fixed it. That kind of service is rare and appreciated. We can't recommend them highly enough!

I love the beautiful designs and comfortable functions of this app. It helps me a lot that there are automation and manual editing options available. The support team is very friendly and welcoming. The little code snipped for having a link to the invoices within the customer accounts was included in my theme promptly. Thanks a lot guys!

The presentation of SUFIO is a fraud, it deceives the clients and it is totally illegal. It is written: “Sufio invoices are compliant with legislation in France, the EU and over 50 countries worldwide”. It’s wrong because the invoices generated by SUFIO are not respectful of the EU tax regulation. I checked the invoices in detail with my accountant and my lawyer (specialist in tax law). The app SUFIO is not able to manage discounts on the invoices. In fact, SUFIO does incorrect calculation and shows incorrect prices when a discount is applied (the unit prices of the products are changed by the application). Up to now, I paid to use SUFIO but all my invoices (with a discount) generated by SUFIO are wrong. I have sent them a lot of emails with many details in order to find a solution. At the beginning, they said that the problem was due to the Shopify's configuration. After, they said: “this is simply how Shopify calculates prices when VAT is included. It is not something that Sufio can have any affect on.” Finally, after months, they recognized the problem and said : “our development team were actually already aware of this issue and are currently working on an update to this feature to make sure the calculation is done correctly”. They asked me to wait again months, they didn't solve anything, and they didn’t change their false presentation. I contacted Shopify support to warn them of this problem of calculation and display of incorrect prices and I am surprised that they let SUFIO continue to sell this app with a false presentation on the Shopify App Store! I have lost a lot of time, and I think it is not serious and respectful for actual and future clients of SUFIO. The sellers that are using Shopify with SUFIO are concerned. They can be controlled by the administration and suffer heavy penalties. I think these sellers are not aware about that and solving the problem quickly would have been essential.

Great app, saves me a lot of time. Amazing support, very quick response times. I really like that I can customize everything to my needs.

Excellent Invoice formatting & easy to edit. Perfect for our needs - Check it out!! Highly Recommend

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

We use this application for VAT validation and it's great! The Sufio team is also super responsive and helpful. Couldn't be happier we selected this app for our needs.

Great team, great App ! The Sufio team has always been super reactive and able to help when needed. I recommend this APP not only for it's performance but mostly for the great support team.

I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!

Easy to setup and use, and the team are always quick to respond to and assist with queries. Recommended

Easy to use, nice looking invoices, excellent customer service. Every time we needed help, Liam was very responsive and took care of it right away. Great app.

Isn't it lovely when an app does exactly what it is supposed to, while also looking good and making your business look good? Sufio is simple, clean, well designed and completely effective. We no longer have to generate 'VAT invoices' for customers on request, it's all automated, seamless and the invoice templates are super professional and clean looking. Highly recommended! Great App.

Great app for creating invoices. The templates are beautiful and the invoices are generated automatically. It works very well and smoothly, very happy with their service!

Over the great platform and offered services, Sufio really makes the difference in terms of customer service. They have been flexible and worked with us to find the best fit for our website. I highly recommend the service, money well spent for ease of use and peace of mind! Sacha