Reviews for Sufio: Professional Invoices

THREE POTATO FOUR

2018-10-08

United States

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

This app is awesome! Easy to use, great designed invoices and really stable. Would recommend everyone i know to use this app.

Best app for invoices when customers need the invoice mailed. Very good export functions for invoices (far better then Order Printer). Fast and good support. Feature request: Attach invoice PDF directly to Shopify system mail.

Simple to use and great templates. Installed in about 30 seconds and was printing much nicer invoices. Support very helpful

I am very satisfied with Sufio Invoicing App, we are using it for already more than 2 years. They have really nice invoice designs easy to use and set up, they have recently changed completely the whole overall look of the app to its perfection and the best is their customer service, always very prompt and to the point willing to help. Ivana

The app itself is great. However, the support is even better! Very happy. I highly recommend this. A must have for your store in my opinion.

Best invoice app. Great support team that will help you always!! Can highly recommend this.

I have installed sufio from one year and half now. The funcionality and support always have been great! A must app for invoicing in your store!

Lovely invoices but beware of the VAT exemption claims - they aren't technically correct The EU VAT rules state that you can only deduct the VAT if the company provides a valid VAT number AND that the goods are being shipped outside of the country where the order is shipped from... We are a UK company so EU businesses outside of the UK, with a valid VAT number, can order VAT free ONLY if the order is shipped outside of the UK. Unfortunately we receive a lot of orders from Ireland with valid VAT numbers but they get the order shipped to Northern Ireland (to save on shipping costs) which is in UK - therefore, technically, we can't deduct the VAT as we have to give HMRC proof that the goods have left the UK Sufio are aware of this but their hands are tied because they can't get access to the address which is part of Shopify's checkout process - a closed system. Sadly the issue of a decent EU VAT exemption system for Shopify remains unsolved. I have asked Jan to update their website with the full information - whilst their system will validate VAT numbers it will just mark that customer as VAT exempt, regardless of where the order is shipped to.

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks. Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Nice tool and support! We're really satisfied with the final result and willingness of the team to dig into details in order to resolve issues as per our request.

Best support I've seen so far.

Really surprised how amazing this invoicing app is! Certainly the best in the app store. Customer support is really fast & friendly and will help you set everything up. :)

Excellent invoice app, beautiful and very simple to use, plus support is fantastic as they helped us fix our tax settings.

Fete Imperiale

2018-08-08

France

I highly recommend that app if you are running a small or medium business. The customer service is really efficient and always there for any kind of help. Sufio is a must have!

Sufio is by far the best invoice app we've used! I can highly recommend this app. The developer team is fast at replying and fixing problems. Big 5 stars from us!

Great product that solved our EU VAT requirements, and even better support to get our invoices looking like we wanted.

Super customer support, they are able to solve your problems in a short time!

We were looking for a more polished and professional looking invoice for our customers than the generic invoice that comes with Shopify. After looking at several apps we settled on Automatic Invoices by Sufio. Their app is easy to setup and use. Several of our customers have remarked to us about our new and improved invoices. Glad we found them.

This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.

Great app especially for merchants from countries like Italy who need to automatically create an invoice for every online order. They also have a great customer support team that helped me and solved my problem very quickly

Best app for creating professional looking invoices for any online store. It is easy to setup and the customer service is amazing. Dia was able to do several customizations for our online store in under an hour!

Sufio app is a life saver. Not only has it helped me with VAT issues but also sequential order issues. The support team in particular Dia has been so helpful and was willing to investigate possible workarounds for my issues. Thanks Sufio!

Very useful app. The invoices look great and are very easy to use. Great customer support as well. We needed some customizations which the Sufio team implemented in just a day.

Fantastic! Not only Sufio invoices looks great, but also Sufio can add VAT ID and Company ID to our invoices. Support is exceptional too! Unbelieveably quick, helpful and kind. Good job!