Reviews for Sufio: Professional Invoices

Great app, great customer support. It makes sending invoices a lot easier!

Love this app, these guys have made my invoices a breeze. And a big thumbs up for the support, both Jan and Katy are very nice and kind and doing their best to help :) Good job!

I had no issues almost for 1 year until the last 2 months where I noticed that all orders are not updated automatically and I have to go through every order in my store and do a manual update which takes alot of time !! It happened more than 10 times in the last 2 months and decided to uninstall the app . Not recommended at all as they were unable to fix this issue . Update : Nov 11th,2017 I received an email from the company manager who was really professional in solving the issue I had and I was completely satisfied. Thanks.

This app has saved me hours in manual invoicing and payments reminders. The Sufio team have provided incredible customer service thus far assisting with setting up some personalised features within our system and doing things for us when our IT skills have been lacking :p We have run into a few issues here and there but have been well looked after by the team to find any possible solution. Thanks so much Sufio - great app!

Extremely easy to use. Interfaces with Shopify well. Only reason I cannot give them a 5 star review is because there is no phone support. In today's fast paced business world, having a person you can talk to is paramount.

Haven;t started using app yet, but so far customer service has been 10/10 (Jan rules!). I explained my business problem, they went through the solutions in a professional manner - quick responses too! Look forward to the app fixing a hole for me.

Super helpful app that makes invoicing a breeze! Most importantly, the customer service is AMAZING. Very helpful and quick to respond to all inquiries. Definitely recommend for anyone who needs this service.

Sufio is what we needed as it allows you to handle international orders with its regulation. Also almost no app allows you to have credit notes... Jan was very fast in replying and adding customisations

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

This is a must have app! best invoice program that i saw. The support is also exceptional. Send a request and one hour later it was integrated! Would highly recommend it.

Great app, format and support. Increases customer trust and satisfaction, while all functionality reflects that the creators really do understand customer needs.

Seamless integration, lightning fast customer support and - as opposed to shopify themselves - actually understands the issues that European shops have, especially those that sell cross-border.

A superb app. Does its magic in the background after setting up which is a doddle. All our customers receive a professionally laid out, attractive invoice. The support is also exceptional. Would highly recommend.

Great app, easy to use and set up and you receive amazing support from developers and support team. Highly recommend it to making invoicing easy for your shop!

Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.

Very Good solution and top noch support team, they really helped us to adapt the app to our specific needs

We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up

Schleiftitan

2017-08-30

Germany

Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!

When starting to work with Sufio I would have appreciated more detailed setting options for some issues like taxation (e.g.). However, after getting in touch with the Sufio team our main need was really speed-fixed by the very friendly and helpful support and technical team. Thumbs up!

Fast, friendly, and efficient customer service. Asked for some minor customizations on my invoices, and quickly done. Great app for our store!

Wonderful and speedy support. Quick to resolve any issues with my Shopify store!

Lit Cosmetics

2017-08-05

Canada

The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.

Excellent app, great support team that is always ready to help!

The app is really great. We are a store regulated under EU legislation and they provide some very useful solutions. Their customer service is super quick, very helpful and mega friendly. Can highly recommend the service.

Handy for sending invoices with orders. Saves us a lot of time