Reviews for Stamped Product Reviews & UGC

Sport-Smart.com

2024-09-06

United States

Great, fast service. Very responsive.

Ketabook

2024-09-06

United States

Good app. Support was prompt and efficient. Thanks.

I love this app. It's very easy to control, and the customer support is great.

Really great app to help me drive sales to my business! The customer service team is very helpful and very responsive!

Their customer service was helpful in getting a task done quickly and they communication was great. Niran was a pleasure to work with!

Ben is our superhero he always comes to the rescue when we have something that needs fixing.

Very efficient and professional support from Sid, thanks!

I had an issue with the app and Arjun helped me. He was efficient, quick to find the issue and correct it. He provided top notch customer service.

Cruisersup

2024-08-29

Canada

We have dealt with Stamped since 2016 and historically have been an excellent vendor - among the best we have experienced. Dealt with Elvis today on two matters. He replied promptly and professionally. Great to work with and did an excellent job to get issues resolved.

HappyLaulea

2024-08-23

United States

All of our reviews are gone... please help

Great! Support is super responsive and really helpful!

As always our experience when connecting with Stamped is outstanding. They are quick to respond and provide expert advice. And we love their Stamped Product Review app not only for our needs but more importantly making it easier for our customer to send us a review. Highly recommend Stamped to all e-commerce merchants!

App with great potential. Many thanks to Sid for the help with the integration. This is your reviews app.

PACK EASY

2024-08-21

Switzerland

Amazing support from Sid - thanks a ton! We have the app since quite some time and are happy with it. It's quite pricey though if you want some nice features added.

We have been using Stamped for 3 years and we are very satisfied with their apps and service. The ability to customize widgets, integration with other apps, really help us to have a good experience for our customers.

Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again. I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.

Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps. The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you. I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider. In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted. Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords). It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )

New updates on the app make it worthless to use, and basic features like import reviews are not working anymore.

I had a great experience with Stamped, the whole installing process was sorted really easily

Customer service is absolutely brilliant- best I have come across especially Sid and the product is great too- easy to use with lots of features and upgrades

LNC HOME

2024-08-13

United States

Great support, I had an amazing experience with the product support team! Niran was incredibly responsive and went above and beyond to answer all my questions promptly. I truly appreciate the quick and thorough assistance—it made all the difference!

Awesome support help me with some of our implementations problem swiftly and efficiently.

Dermalogica NZ

2024-08-05

New Zealand

Niran was amazing and super helpful. The team helped us get the star rating badge installed below the product title on our product pages in our correct font and colours and it looks amazing.

Great customer service if you ever have an issue, prompt replies.

We've loved using Stamped and their customer support team was incredibly helpful and responsive when we had inquiries about bringing our existing reviews from our Wix site to our brand new Shopify site.