Reviews for Stamped Product Reviews & UGC

Stamped has a very fast and friendly support team. We are very happy with the app and can fully recommend it.

The product is great, however if you have an issue with billing you will go around in circles with shopify and stamped. Just be aware if you sign up and start paying you may end up paying for a product that you don't get. Both parties will say that the other is at fault. So far I've paid well $1000usd and received only the free package. Normally I wouldn't write a low star review however after trying for months to get a resolution I haven't been looked after.

Great app! It's very user-friendly and works beautifully both aesthetically and functionally. The support team is also fantastic - they have always had a fast response time to tickets, and Samantha was able to resolve an issue we were having very quickly.

We have been using Stamped for many years and very happy with the app. They have premium customer service, always quick and helpful responses!

Such a great review app, and their customer service is the best!

Magic Candle Company

2024-12-07

We cannot recommend this app and really miss the old Shopify Review app just because of how easy it was to use. This Stamped Review app is extremely slow, super glitchy and we seem to have to contact support often because of something popping up and not working. I will say they do respond to customer service in a reasonable time and get our issues resolved but I don't feel so many issues should be happening this often. We are just not happy with the sluggish performance and always dealing with issues with reviews either not posting, how you cannot block or now even delete consistent spam reviews, the sluggish load times which have improved a little recently, not showing a "Thank You" so your customer knows the review went through like we are dealing with now, etc. We are just getting tired of the constant issues we are experiencing with this app and having to reach out to support. If we find things improve we are happy to change our review but so far not so good I'm sorry to say.

Amazing app and wonderful customer service.

Very good support team

ChicSew

2024-11-22

服务是非常耐心以及详细的，对工作非常具有帮助，强烈推荐。

James on the CS team is EXTREMELY knowledgable, helpful and friendly. 10/10 experience.

Andrea in support did an amazing job in assisting us in migrating our reviews from our previous platform. Highly recommend this app!

Great app, fast support. What more could you ask for?

Sehr zuverlässiger und schneller Service, die App ist kinderleicht zu bedienen.

Solid reviews app with lots of options and customizations.

Second to none and so helpful!

At first, I had a problem because the main widget wasn't appearing on my website. I contacted the online support and they have been really helpful. Thank you so much Elvis and Niran. They solved the issue with me. Besides this, Stamped is in my opinion the best review app on Shopify. THank you so much

Great app and amazing help. Had a few issues that needed to be fixed with group reviews, and Arjun was able to fix the issues and explained to me how it will be fixed. 10 / 10 service

Great app, been using for a couple of years, recently - a very helpful migration of all my stamped reviews from magento to shopify taken care of by stamped support.

Been using it for a year plus, and have been really happy with it's seamless ability to collect customer feedback, and having it displayed within the product pages in a visually pleasing manner.

Good

I've been with stamped.io for about 2 years now and everything has ran very smooth. Great app!

SAV ultra compétent lors d'un changement de thème. Problème d'installation réglé en quelques heures. Merci

Stamped can be a little confusing to get your head around when you first start. I encountered a few bumps when starting, however, their customer service team is excellent. They went above and beyond to make sure I was happy!

App works exactly as it should and the support team are responsive and helpful

This app does not work as stated. Review imports are nigh on impossible, conflicting info is given re. date formats and errors constantly get thrown up. Also, the app incorrectly inverts dates for some reviews if import achieved - giving future dates for reviews (e.g. 3 December 2024). Also, the app is so slow to update changes made (i.e., 24 hours for a small change to an email review template). Unusable.