Reviews for Stamped Product Reviews & UGC

We had a customer who unsubscribed from the Reviews email from Stamped.io still receive an email from Stamped.io with a follow up email requesting a review. Now the customer is threatening to report us for violating the spam act. Be careful, there seems to be a glitch in Stamped.io's system with unsubscribes.

This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe that's why they're so bad, but nonetheless it does NOT make me want to continue to work with them and use the paid version. I will probably be uninstalling if my problem is not fixed after the last email I just sent them.

Honestly have been such a big fan of this app. It's made review collection seamless. Definitely a little bit clunky on the design/integrations still, but nevertheless their customer service is SO on point and they really do their best to improve. I'm super excited to start trying the paid features when my company grows big enough.

Hello IF & Co team, We appreciate your 5-star rating! If you're enjoying our review product, you might also find our Loyalty app beneficial in enhancing customer engagement and loyalty. If you have any questions or need assistance with it, feel free to reach out to our product support team at support@stamped.io. We're here to assist you. Your partners in success, All of us at Stamped

Dear Ben and the Stamped Team Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site. Migrating is always quite stressful and you helped so much with each step to get it sorted out. You are a superstar! I really appreciate the service and all the communication to get it sorted. I give you a 5 star review! :)

I have been using this app for a while and think it's a great tool to get customer reviews. I use the free version but might upgrade in time. It's quite easy to use and connect to shopify - you can set up email flows to customers. I probably don't use all of the functionality available but am pleased with it so far. Their customer service team are really quick to respond to queries I've had and helped me resolve issues. I would recommend.

We've been using Stamped reviews for around 4 years and can definitely recommend it! We like how it looks throughout our site, it integrates well with other apps, and Support is fantastic (thanks, Eslam!)... very responsive and fast to solve things. Reviews are consistently one of the main factors our customers say influences their purchase decisions, so this app is a very important one for us!

I can no longer recommend this app to anyone. Extremely buggy interface, nothing loads as intended. Our customers complain all the time they can't do this and that - after years of using this app it's time to ditch it and move on. Their backend must be horrendous and we pay premium prices to get a garbage system.

The team at Stamped Product Reviews have been extremely helpful. Their explanation were clear. They took the time to create screenshots and videos in order to guide me through solving a few issues. They even went above and beyond what was asked. Really happy I have this app with my store.

The support staff answered a technical question lickety-split!! Fixed the issue in less than 10 minutes. If the rest of the integration and usage goes this well - I have no reason to give less than the stars I have... UPDATE - 9/18/2023 It appears that my initial review requires revision. A week before this update, the connectivity between Meta and Stamped was somehow damaged. I opened a ticket and have heard nothing since then. The issue revolves around "Social Push," where we are supposed to be able to link a Facebook Page to the Reviews and have them automate publishing. That being said, since they never reached back out to me offering any guidance on when the fix will be implemented, what the status of of the engineers who are supposed to be working on it, nor does their own "Status Page" indicate there are any current issues - I have revised this due to lack of communication on their end which requires me to prompt getting information from them. Very poor communication path at this time and I took off 2 stars for it. If it changes, perhaps I will change this review. Until then it stands.