Reviews for Stamped Product Reviews & UGC

We have a concern about the format of the review section, and Eslam was fast enough to resolve it. Thank you for the support, Stamped team!

Zero stars. Hard to use and navigate. Won't input into website. Keeps give error codes.

Great app. Also, very good customer support.

We had an issue with reviews not showing on homepage. Wrote customer service and Arjun solved the issue quickly. These guys are great!

Mister Barish

2023-12-15

Belgium

This is the worst app developer we work with. The app is extremely slow, they don't do what they promise, the service is zero. We very much regret installing this app.

The system stopped working completely and we've had to manually input points for customers. Customers were leaving reviews and the reviews weren't being registered. Customers weren't getting their points. We've been having this issue for almost 2 months now and the fix is taking too long. Their app takes way too long to load. Talking 2-5 minutes of sitting waiting for the screen to load.

The reviews did not display properly at first, now it is causing pages with broken javascript, reaching out the support although responded quickly at first, still no solution yet

Good Support! Response fast and it's easy to work with them if there is a question.

Recommend the app. It allows us to showcase customer feedback and provide insight into how customers feel about our products and services. Awesome support from Stamped and they swiftly provide responses and solutions to inquiries.

Welding For Less

2023-12-11

United States

Hello Welding for less team, We noticed your recent rating and wanted to express our concern. Your feedback matters, and we would greatly appreciate any details or issues you might have faced to help us improve our services for you and others. If there's anything specific we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority. Your partners in success, All of us at Stamped

Fast response, fixed the issue within about 12 hours! Friendly customer service.

Nice app and very good service.

This app is great, very user friendly, so many options, beautiful design and last but not least it has a great support. In my case Samantha and Vi did a great job helping me with my issues. All my queries were solved promptly and with ease. The app has a great free plan, with lots of options and there are endless options with the paid plans all depending on your needs. I recommend this app. It's really worth it.

Very productive tool to build customer loyalty. Highly recommended. Thanks for the prompt and kind support as well. www.bonvagon.com

DUEROS

2023-12-05

Andorra

Great and fast support, thank you for that! We have been using this app or a while now and are really happy with it.

TOP

I do not recommend. Complicated UI which sends me all over the place. Slows my website down with excessive javascript. Takes a while to load and save when trying to make changes. UX is dated (review requests etc).

Expedited Customer Support!

Lampsy

2023-11-29

United Kingdom

Unfortunately, we’ve lost confidence in the reliability of this app and can no longer recommend it to other merchants. The review widget on our product pages has broken 7 times in the last 3 months (that we’ve noticed), including for the entirety of Black Friday weekend. Each time we reach out to support, we’re either told it was a service outage that has now been fixed or that they’ve checked and it appears to be working again. The problem is that you need to regularly test this app for problems, because without doing anything to it, something will break or go wrong and if you’re not regularly checking & testing and it can potentially go unnoticed for significant periods of time. For example, about 5 months ago, I decided to leave a test review from a product page and realised that the submit button wasn’t working. We were still receiving reviews via email invitations, so it’s difficult to say how long this had been broken for. Also, the back end is extremely buggy - pressing publish review, paging through reviews or rotating a customer image for example is extremely slow and sometimes doesn’t work - requiring a refresh, which then takes you to a loading page for >10 seconds before you can access the app again.

Highly recommendable, awesome support. Thank you - Big Duck Inflatables

Samantha you rock. I had a lot of questions and Im not good with computer. You were so nice and even did a video off my website to show me how to do something your the greatest. 10 stars.

This app is incredibly user-friendly and packed with features. Whenever we encountered an issue, it was promptly resolved by the team, showcasing excellent service. Their efficiency and professionalism have made our experience outstanding. This app has become an invaluable asset for our business, allowing us to effortlessly manage various tasks. If you're in search of a user-friendly and feature-rich app, look no further – this is definitely a top-notch choice.

They probably offer the best support compared to every other shopify app. There is no going back and forth. If something is wrong they just go ahead and fix it along with a detailed report of what was changed. I can’t express how happy I am with the support. We have been using this product with other companies for over 7 years.

Hello Mondis team! Thank you for sharing your positive experience with our support team! We're thrilled to hear that our staff was helpful in addressing your concerns. If you ever need further assistance or have more questions, feel free to reach out. We're here to help! Your partners in success, All of us at Stamped

Great, fast response from customer service team