Reviews for Stamped Product Reviews & UGC

I have been using this app for a while and think it's a great tool to get customer reviews. I use the free version but might upgrade in time. It's quite easy to use and connect to shopify - you can set up email flows to customers. I probably don't use all of the functionality available but am pleased with it so far. Their customer service team are really quick to respond to queries I've had and helped me resolve issues. I would recommend.

I can no longer recommend this app to anyone. Extremely buggy interface, nothing loads as intended. Our customers complain all the time they can't do this and that - after years of using this app it's time to ditch it and move on. Their backend must be horrendous and we pay premium prices to get a garbage system.

Do not use with Shopify POS

Great customer service and great app. Highly recommend

The support staff answered a technical question lickety-split!! Fixed the issue in less than 10 minutes. If the rest of the integration and usage goes this well - I have no reason to give less than the stars I have... UPDATE - 9/18/2023 It appears that my initial review requires revision. A week before this update, the connectivity between Meta and Stamped was somehow damaged. I opened a ticket and have heard nothing since then. The issue revolves around "Social Push," where we are supposed to be able to link a Facebook Page to the Reviews and have them automate publishing. That being said, since they never reached back out to me offering any guidance on when the fix will be implemented, what the status of of the engineers who are supposed to be working on it, nor does their own "Status Page" indicate there are any current issues - I have revised this due to lack of communication on their end which requires me to prompt getting information from them. Very poor communication path at this time and I took off 2 stars for it. If it changes, perhaps I will change this review. Until then it stands.

The team at Stamped Product Reviews have been extremely helpful. Their explanation were clear. They took the time to create screenshots and videos in order to guide me through solving a few issues. They even went above and beyond what was asked. Really happy I have this app with my store.

Very good customer service and a great app!

I've used for more than a year now and it has been an awesome way to reach customers for reviews post purchase. The ratings/reviews show up on our Product pages. Having the automation in place has been a blessing!

I very rarely write reviews but the support these guys give is outstanding & deserves 5 stars. Great app & support

I couldn't import reviews properly and immediately uninstalled the app. I've since requested customer support (mainly "James") to cancel my plan and issue a full refund but they keep avoiding the request. Eventually I was billed the full amount in my monthly Shopify billing and this has yet to be resolved. This is the only app where I've had so much trouble getting a refund. I'd avoid this app and look for something else.

Stamped is AWESOME! It's super simple to use and the customer service is probably some of the best I have ever dealt with, they even did some custom work for me to get the widget just how I wanted it, I highly recommend them.

Amazing customer service! - KUDOS TO ANDREA FOR GOING THE EXTRA MILE TO HELP US IMPORT CUSTOM REVIEWS!

The customer service is great. They can solve all your problems at a very short time. Will keep using it! James is very professional! Thank you!

can't import review

We've been using Stamped for a year now and it's working great and looks good on our website. Last time we had a problem with the app because of some changes in my store and their support immediately helped us to resolve the issue so now it's working perfect again. Thanks support!

great help even with free version, i was having an issue displaying ratings on collection page and they fixed it quickly!

The technical support team is always available to help in a timely manner. They will get back to your request asap. I need help with the store's code. First, the agent did the task for me, but I requested to be shown how to apply the changes myself, which the agent did for me. This is great customer service!

I have tried contacting support for 4 days now. The stars are not displaying on my shopify site and I've made no changes. Very very very poor customer service. I will be switching to Klaviyo immediately for this reason.

Love Reviews.iO and I especially love their customer service. I was having some trouble setting things up and Eslam jumped right into my shop for me and helped me get things running smoothly very quickly. Thank you!

Great support. Fast and thorough.

Nikki Chasin

2023-08-30

United States

Excellent review app - especially for the price. Also has quick and very helpful technical assistance! I had an issue with my set up and they were able to go in and fix the code. Thank you!

MYHIXEL

2023-08-23

Spain

I highly recommend stamped, since it is an easy-to-use app and the support department does a very good job.

We use Stamped for our WooCommerce and soon-to-be-Shopify websites, and it's been a solid partnership so far! Their CS are absolute stars - helpful, quick, thorough!

We've been very happy with Stamped.io to date. Well done application, prompt customer service (David was super courteous), and overall easy to use. I highly recommend these guys for anyone looking to leverage reviews for their Shopify site.

Reyn Spooner

2023-08-18

United States

UPDATE: Customer service contacted me and was able to fix the issue I was having in a very timely manner. Thanks guys, I really appreciate it and you've made my life much easier. We used to be able to scroll through reviews, which made it super easy to view and manage all of our reviews and somehow that is no longer possible. It makes it extremely difficult to manage anything and makes me very frustrated as we have a lot of reviews to manage and scrolling up and down the main page is so time consuming. Support said they would consider my request to implement a scroll bar but it was there before, so why get rid of it if it makes our lives easier?