Reviews for Stamped Product Reviews & UGC

Bona app. El plà gratuit és molt complet. Funció de carrets abandonats, resenyes amb fotografies. Bastant personalitzable. Els plans de pagament tenen moltes més funcions. Disseny atractiu dintre la web.

I asked for the liquid code for installing the main widget in the product description. Vi replied quick and gave exactly what I wanted. Thanks:)

Great app, great support with live chat!!!

Awesome app and awesome support!

Simple, easy to use, and support is always quick to solve your problems.

We resolved an issue for a customer and subsequently attempted to remove their review. However, it's still visible on our page even after three days, which is impacting our business. Attempts to reach the Stamped team via the chatbot have been unproductive, leaving me frustrated by the app's slow update times and the persistence of reviews we've chosen to delete. It's disheartening, considering the years spent gathering positive feedback, to think about removing the app over this.

Rumi Spice

2023-11-06

United States

Stamped is great, I use both reviews and loyalty. Affordable plans. Support is super helpful, I have asked them for custom help at least 20 times in the last month as I have updated my site and they have always helped within 24 hours and are very delightful to work with. Thanks stamped team!

Great experience so far on the free plan. The support team have been really useful in sorting out issues not obvious in the settings

Nice support by Andrea

Some great functionality offered, and it's great when it actually does what it says it will do. But good grief it's painful getting there. Some of the advertised functionality doesn't actually work. Some only works with impractical work arounds. And the UX of the app isn't great. It's the most buggy app I've ever used on Shopify. Plus customer service for anything other than basic stuff is incredibly slow. First responders answer quickly on the helpchat, but then pass you through to a second tier that responds via email and then things get mired down, often to a standstill. And if your issue it too difficult they just quietly abandon it.

This app is great, the dashboard is really user friendly for someone who is inexperienced. I have had to contact support and received fantastic support from Ben who solved my queries promptly and with ease. Definitely recommend this app. There is a great free plan, but also the functions of the paid plan are really good depending on your needs you could go either way.

Ben was terrific and provide great service. This is a great app and it's easy to use . I highly recommend using this app! Ben did a great job and had lots of patience.

AMMPOURE

2023-10-30

United Kingdom

new update (October 2023) THEIR SERVICE HAS BECOME PATHETIC! THEY CANT RESOLVE A SIMPLE PROBLEM. OUR TEAM HAS BEEN COORDINATING BUT THEY AREN'T ABLE TO RESOLVE THIS. update- after complaining they did respond, thank you. THEY HAVE STOPPED RESPONDING TO US AFTER SUBSCRIBING TO THEIR MOST EXPENSIVE PACKAGE. BEWARE BEFORE YOU PAY THEM SO MUCH !

Great experience, especially with customer service. Thank you James!

Customer service has gone completely downhill from when we first started using this app. We've been facing several bugs and glitches related to star badges or the main reviews widget not loading. Customer support rep either claims its downtime with Stamped, or that they've fixed the issue, or that there is no issue. We've attempted to ask for review exports with our images multiple times which customer support was unable to understand and kept dodging the question to keep us with them.

The support was very kind and heartwarming. They did their best to support me throughout. It's the perfect support.

An excellent app with numerous possibilities. The support is incredibly fast and helpful. I am impressed by the professional features of this app.

Extremely difficult to install on shopify 2.0 theme. Blocks are not behaving correctly. Still needs coding. Issues ongoing for 3 weeks and still not resolved. Customer support answers some questions and ignores others. This app delayed our new 2.0 theme launch and is still not behaving correctly. Emails take a 2+ days to get a response. Once everything is fixed we will advise here. Dev is free to respond as of now we are still waiting for email response to all questions, thank you. UPADTE 28 Oct 2023 - Its been over a year and still ongoing issues. Today we accidentally discovered "Write a review" has disappeared on all 1000+ product pages. We havent changed anything on theme side. Really, really fed up with this app and ongoing bugs.

incredible support, it has never taken longer than 24 hours to get a response. AND what's unique is that my request is already implemented before I get an answer, without all this back and forth bells and whistles. just crazy

Arjun provided prompt support and customized our reviews on collections just how we wanted. Thank you! Easy to add the reviews to the product pages.

Just wanted to say that Stamped has the BEST CUSTOMER SUPPORT TEAM!!! A shoutout to Arjun, Joel, and Andrea for the SUPERB service!!! But most especially, thank you to Arjun for going ABOVE AND BEYOND! As a context, we now use Stamped for our website's reviews. We needed to transfer some reviews from the previous app we used to Stamped and encountered some issues. Their team helped us throughout the process!! From uploading the file to fixing the errors in the file to tweaking some code on our website to fix the review counts! I love how SUPPORTIVE and PROACTIVE they were. We just upgraded to business plan and we know we are in good hands. Thanks team!

Stamped app and customer service is A+. Always attentive answering all my questions in a timely manner. Thank you Stamped!

Great support, worked quickly to improve the speed of my widget. App functionality is also great. Would recommend.

James was helpful and quickly assisted with my concern.

The app has been great up until the orange gift box and widgets disappeared all of a sudden. The team however was quick to respond when I submitted the request and had resolved it in a very timely manner, nuch quicker than I expected. We really appreciate your help. Will definitely look into upgrading our plan when our small business picks up. Thanks again!