Reviews for Stamped Product Reviews & UGC

We have been using this app for a while now and its 100% helping with sales on our website. Support is always excellent when needed.

They are good.

toller service und schnelle Bearbeitung. TOP TOP TOP

Stamped helped me with my issue right away. Eslam was friendly and knew exactly how to fix the problem.

We've been using Stamped Product Reviews for years. Great product, easy to use and customize. Excellent customer service!

So ive been using this app since 2018 and it used to be very good with great support, but i believe it was sold to a different devolper or their support has gone down the drain. I have been dealing with a consistent issue regarding the social push now for over 6 months and support always tells me that they will escalate the issue and let me know when it will be resolved, but it never gets resolved. Not sure where to go from here with this poor support

Sehr schnelle support! Das Problem wurde gleich behoben! Danke!

Super quick response and very straight forward. Thank you!

Eden Brothers

2023-10-12

United States

We've run into some technical problems here and there with the app, but support has been great and they are quick to reply/resolve.

We had a customer who unsubscribed from the Reviews email from Stamped.io still receive an email from Stamped.io with a follow up email requesting a review. Now the customer is threatening to report us for violating the spam act. Be careful, there seems to be a glitch in Stamped.io's system with unsubscribes.

Good

This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe that's why they're so bad, but nonetheless it does NOT make me want to continue to work with them and use the paid version. I will probably be uninstalling if my problem is not fixed after the last email I just sent them.

Great support. Great app.

Great, easy to use, and super helpful and responsive team!

After a few issues with support, Joel stepped in and solved all our issues and was responsive, supportive and knowledgeable. He is an asset to your team!

Honestly have been such a big fan of this app. It's made review collection seamless. Definitely a little bit clunky on the design/integrations still, but nevertheless their customer service is SO on point and they really do their best to improve. I'm super excited to start trying the paid features when my company grows big enough.

Good product and great support !

Hello IF & Co team, We appreciate your 5-star rating! If you're enjoying our review product, you might also find our Loyalty app beneficial in enhancing customer engagement and loyalty. If you have any questions or need assistance with it, feel free to reach out to our product support team at support@stamped.io. We're here to assist you. Your partners in success, All of us at Stamped

I have been using both the Review and Loyalty apps for a few years. Whenever I have a problem or question, the Stamped crew is always quick to respond also the backend admin is very straightforward. Recommended

Widget design looks good and customization are convenient. Customer Service replies are quick and efficient.

Eviter les galère et n'installer pas cette application ridicule bugger de toute part !

Gute App. Hilfsbereites Personal.

Dear Ben and the Stamped Team Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site. Migrating is always quite stressful and you helped so much with each step to get it sorted out. You are a superstar! I really appreciate the service and all the communication to get it sorted. I give you a 5 star review! :)

We've been using Stamped reviews for around 4 years and can definitely recommend it! We like how it looks throughout our site, it integrates well with other apps, and Support is fantastic (thanks, Eslam!)... very responsive and fast to solve things. Reviews are consistently one of the main factors our customers say influences their purchase decisions, so this app is a very important one for us!

I have been using this app for a while and think it's a great tool to get customer reviews. I use the free version but might upgrade in time. It's quite easy to use and connect to shopify - you can set up email flows to customers. I probably don't use all of the functionality available but am pleased with it so far. Their customer service team are really quick to respond to queries I've had and helped me resolve issues. I would recommend.