Reviews for SMPS Product Question & Answer

I haven't had anyone use the app yet but it seems good. The support team behind it is really good though. I couldn't figure out where to put the code in order for the buttons and question window to be where i want them, and the support team went through and did it for me. Now it looks great on my store pages.

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Tinware Direct

2019-08-16

United Kingdom

Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.

I use this app to help me get customers questions and know what should I improve. Great experience, would recommed

Earthroma

2019-08-13

United States

A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!

Super impressed with the support for this app. They handled the installation to my store, and customized it exactly how I wanted it. Thanks guys!

Initial setup support has been great so far. The install was pretty straight-forward, but I got support to customize the look of the button, and it was quick and easy.

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

Imperial Terrain

2019-06-28

United States

App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.

good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.

GearDen

2019-06-13

United Kingdom

Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!

Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.

This app is really helpful. Even free plan can do a lot than I expected. This is a must-have app for every online stores.

The app is Great, the customer support is also very helpful. will try paid plans after some time...

This app helped me a lot to add valuable information of product using question and answer format. It saves time answering only once a question. Also the customer support of this app is amazing, they did a customization of language very fast and covered every detail requested.

A lot of Shopify apps rape into your code and slow down the loading time. we must learn to pick up the best one. 10 left right now, however, 3 apps came from Simprosys. ( Many thanks to Amit and Milan ) Great apps and great support. Highly Recommended.

Game Room Shop

2019-05-06

United States

This app is great for building content and saving time answer repetitive product questions. Support is phenomenal. I had a small issue and they were able to resolve quickly.

The customer services was excellent. I had difficulty getting the Question & Answer Section where I wanted it on my product page and Milan was very quick in responding and taking the time to help. So far so good.

Great app and brilliant customer support. When I needed some help customising the install the team here were great. Many thanks

This is a great app that all website should include in order to generate more engagement and social proof. Works as it should be. And great customer service!

this app was super easy to install and lighting fast customer support when I had a question and best of all it Works

Awesome Awesome Awesome. Did I say I Like this app and its development team? Awesome! Thank You !

Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!

Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!

I think this is an amazing app, easy to install and works perfect in both desktop and mobile implementations, also this app facilitate connections between customers and business owners. M.M. https://vapejuiceusa.net