Reviews for SMPS Product Question & Answer

Cette app a modifié la typographie de notre site

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Threeface

2024-08-22

Italy

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan! The original review for Simprosys' apps: This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Very patient & helpful support! Been a loyal customer of 3 years.

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392 I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much！- A 5 years old user

I was amazed by the quick response and kind solution. They are very professional. I was impressed by your kind information. It's the best app and the best CS Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager I changed it to a paid plan and used it, but I'm very satisfied with the result. I requested a correction in an urgent matter. Thankfully, the modification was made quickly. very very quickly Thank you so much.

Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.

Oh, Susannah

2023-05-05

United States

Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com

I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Soothing Company

2023-02-10

United States

So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

I love this app! A readable Q&A section on your product pages is HUGE for SEO and helping to drive organic traffic to your site from search engines. A must have app.

Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!

Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.