Reviews for SMPS Product Question & Answer

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

Got the answers I needed and issue resolved quickly. The response time was less than 12 hours. I'm happy.

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!

Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

Feb 2022 Update- Still love the app. Great support to fix integration issues! Original Review- I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set

I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!

This app is great and the support is awesome. They will work with you until you´ve everything setup ;)

Since we started using this app (5 years ago) and it was a great help for us to know what exactly are the questions running inside the brains of our clients while they are browsing our product page, thus we update the product description accordingly, on top of that the support was super helpful when we were switching to 2.0 theme they took care of the switch. Thanks Support team

Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.