Reviews for Smile: Loyalty & Rewards

Customer service have been great addressing any concerns or problems we've had.

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy. Thank you Lisa!

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

DERMALA

2024-06-21

United States

Smile has been great for our business! Great customer service too.

Great customer service with Lynn! 5 STARS!

Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.

Great customer service and product for my boutique! Highly recommend.

Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.

Apero Label

2024-06-20

Australia

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

We just started using Smile.io for our brand for referrals and rewards. The platform is intuitive and has lots of great options. But even more, their customer support is top notch! We made a mistake when setting up and Lynn replied immediately and followed up until we got it all fixed. Excited to continue using Smile!

Tremendous support

Mary Engelbreit

2024-06-19

United States

CSR was quick to reply and answer my questions fully.

Great. Easy communication. Very helpful

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

Thanks so much for taking the time to leave us a review!!!

Apipet

2024-06-18

Croatia

Amazing app

good customer service from the support team and easy to use interface & integration

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂