Reviews for Smile: Loyalty & Rewards

Fast & informative service as always.

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

David was excellent. Walked me through the process step by step. Very professional and knowledgable.

très bonne expérience, problème résolu rapidement

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

Thanks so much for taking the time to leave a review- we really appreciate it :) Let us know if there is anything we can help you with!

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

Lisa such an angel for helping me with my current program!

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately. I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

"Great service and fast support, we're happy with the app!"

Thanks so much for rating us 5/5 stars! We genuinely appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

Brandon in their support department was lightning-quick and very helpful.

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Best app ever!

The app works flawlessly and comes with highly attentive and efficient support. Highly recommended!

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨

Thank you for the review we really appreciate it. Cheers The Smile Team

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

Great app. Fairly easy to use and once setup, relatively seamless.