Reviews for Smile: Loyalty & Rewards

Bad Sheep Yarn

2023-12-22

United States

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

excellent customer service and support!

Excellent, patient, knowledgable customer service. Very easy to integrate with other apps.

Frostbeard Studio

2023-12-21

United States

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Great, they have live chat to help with any issue.

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Been using Smile for years and never had an issue. The reward program works faultlessly, their pricing could be a little friendlier though as they hold back features unless you want to pay a lot more. 9/10

Thank you so much for this 5-star rating! We really appreciate it 🥰 - The Smile Team ✨

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

Thank you so much for the 5-star rating ✨ If you need any help, please do not hesitate to reach out. Smile Team ✨

Great App with great functions. Customer support is also to notch.

Thank you for helping me with my issues.

good

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

Customer Service was quick to assist and resolve my issue.

Sweetapolita™

2023-12-15

Canada

Reached out to support for an issue and received quick and friendly service!

My experience with Customer Support member Lynn was amazing. She had complete knowledge, was able to zero down my concern and provided me an accurate resolution for the same. Thanks Lynn for your support.

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Excellent customer service. Helps resolve issues as they arise and provides lots of practical actions to take to improve program performance

does what it says on the tin. I wish the integration with Okendo was a bit more extensive but overall we re happy with Smile

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Elle a été très à l'écoute et a su me renseigner correctement !

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Aromatic Infusions

2023-12-13

United States

It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!