Reviews for Smile: Loyalty & Rewards

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Shelby was super helpful and efficient in finding a solution for my ReCharge Sub discount issue!

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :) Definitely the top loyalty program apps in the market. Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Great customer service! Quick and detailed help from a great team.

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Ingrid Press

2024-08-21

United States

Great app and excellent customer service!

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Great app with great customer support, especially Cole!

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Shedavi

2024-08-19

United States

It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!

Excellent app with the support is fantastic

muita fixe

perfect support from Lynn, hope i can fully use the plan

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Milkweed Balm

2024-08-16

United States

This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.

Great app and best support team, Mack was good from supprt team

Customer service is prompt, professional, and they help from a growing company perspective.

I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.

The app is relatively easy to navigate and the chat support was very helpful.