Reviews for Smile: Loyalty & Rewards

Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend

Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Love this app. customer service is very helpful also. Would recommend.

by far, I think the app is good to use

Easy to set up and the price is right!

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

We have been using the app for a few years, and have not had any problem. It has all the functions needed for a points royalty program.

The overall experience has been fantastic. The interface is user-friendly, making it easy to set up and manage loyalty programs for my customers. The app's features are well-designed, and I appreciate how seamlessly it integrates with my business operations. Moreover, the team support has been exceptional. Anytime I've had questions or needed assistance, the Smile app team has been quick to respond and provided helpful solutions. Their dedication to customer support has truly made a positive impact on my experience with the app. I highly recommend Smile for businesses looking to implement a reliable and effective loyalty program.

Super fast and friendly customer service. Solved my issue immediately!

customer service is 10/10! Today I reached out and received a very quick and helpful reply from Lisa! Thank you so much

Thank you for your 5 star review!

bester service dankesehr

Thank you for your review. We have reached out via email to see if there is anything we can improve on. Cheers The Smile Team

Hannah provided great support!!

操作简单，免费版本也可以使用很多基本功能，对低预算新手很友好。

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

Quick and kind service

5 stars

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Bad Sheep Yarn

2023-12-22

United States

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

Just signed up today. We had tons of questions and Lynn was very patient and supportive to respond in a very detailed manner to each one. We are up and running and excited to offer rewards to our customer! Thanks Lynn!