Reviews for Smile: Loyalty & Rewards

Great customer service

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 - Smile Team ✨

David was very helpful and so kind!

Great app! The team is efficient, understanding and really nice, don't regret using it!

Socialite Beauty

2024-01-16

Canada

Great app for rewards with always helpful and fast customer service.

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨

Very helpful and responsive customer service chat.

Smile is simply the best Loyalty solution out there for Shopify. Great support

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

The support for smile is always amazing. Lisa was a lot of help today and very responsive with all my questions as I am new to this app extension!

Definitely worth the automations and features ;-) Staff is friendly and helpful.

good

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Excellent product and AMAZING support!

Great App Easy setup. Excellent customer service. Lynn has been most helpful!

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile. There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance. So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

Lisa was very helpful and very responsive. :)

Charliemadison Originals LLC

2024-01-11

United States

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Brandon helped me with my questions today. Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store. 10/10 service

muy buena app