Reviews for Smile: Loyalty & Rewards

日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。 日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。

I just signed up with the app and so easy to use and business friendly. I totally recommend it. Make your clients comeback for more points !

Great app for referral marketing. Also wonderfull support from Joana in setting up our account. Keep up the great work!

Smile is very user friendly but I most appreciate the incredible customer service. Christian took over an hour to walk me through redoing my point structure using my business AOV and educated me on strategy to help me make the most of my rewards and earn back customers' repeat business. Excited to see how much retention improves with this new strategy! Also love saying to customers "i just gave you X amount of extra points" to make up for any errors - they love the points bonus!

Downloaded and set up the app today and so far I couldn't be happier. Support that I have received from Jade has been absolutely amazing and being able to chat live with someone straight away really does give you confidence. Thanks again :)

Great app, great support. Have been using it for a while now and it is definitely one of the best on shopify. We seem to be having trouble getting all of our new customers to use it but that is most likely a user issue. It would be cool if smile could implement popups at checkout to let customers know of their account balance and ask them if they wanted to redeem points, kind of like at the grocery store. five stars none the less, great app

I just signed installed and this app really does the most in terms of capturing customers. I love it

Good customer service especially from Petrit. They are very patient. I recommend it, it is also very easy to use.

Customer service is nothing short of amazing. I had trouble getting the rewards icon to work properly from mobile view on my website. They worked with me for a few days to correct the issues and were very thorough in their explanations and fixed it for me. Amazing customer service and I am so happy with the app thus far!

I had some questions and they help me to solve it really quick! 100% recommended Really nice staff

App is easy to use. I enjoy being able to offer customers reward points. There could me more options to choose from.

super application, très intuitive et service client très réactif ! très contente de mon expérience, je recommande

Very helpful customer service that explained everything very clearly . The service went beyond my expectations.

Christian with the support team was awesome! He patiently guided me through resolving the issue and even double checked it at my request. Very much appreciated.

they were great to jump in with customer service over chat! I had support within minutes and my questions were answered

I just got the app and had to reach out to customer service. The customer service is amazing. I can't wait to start using the app.

I am still just getting to know the App but so far it is very intuitive and easy to use with plenty of integrations, which I really like! The people are also very helpful when I had questions and they gave very detailed responses! :)

Very easy to use. I was able to watch a YouTube video and figure it out on the first try. Still making sure I have it all correct. So far so good

Very well made app and a very co operative and attentive support team. Shoutout to Lynn and Tess for doing a great job with helping out new users!

Setup everything and tried reading articles but not able to see any mail or notification on confirmation page or any thing tries creating account, becoming member but not able to get points on placing order. If I am not able to see it then how will out customer gonna notice day. then it will be a total waste

GBG Boutique

2021-06-18

United States

AMAZING! Super easy to install and user friendly. I literally got it up and running in less than 15 minutes. Thank you so much Smile! Don't hesitate, just get the app.

very good i like this, simple, clever, nothing to complain about. It would be nice to add affliliate to it

The best app ever !!! The team is very kind and very helpful, i asked a question and in a minute I got the answer !

Easy to use, amazing customer service, super helpful! We're excited to be able to offer our customers some rewards for their loyalty. Thank you smile

This app is great! The customer service it really helpful as well. I recommend this product to anyone trying to expand their customer base with amazing rewards system.