Reviews for SmartrMail Email Marketing SMS

The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)

Love THIS app!! We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be. Thanks for making this App.

This app works well with my shopify store and makes it easy to schedule lots of automations for email connections with my customers. It seamlessly interacts with Shopify. The only reason for 4 stars is that I find the user interface makes it a little confusing to edit copy on existing email flow, BUT it is easy to set up the first time.

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.

2 Feb, 2023: apparently, these folks are still at it. My use of the service has vacillated in the time since my original review (given the fullness of my off-line life), but I still appreciate how their email/SMS service continues to remain fresh & relevant to us "micro-" Shopify bizzers. Another round of thanks to y'all! 12 Dec, 2020: Nicolas & Jan seem to really bust their humps to provide a valuable tool AND service! In the short time I've had their app (roughly 2+ weeks), I've seen both technical improvements & a nearly unprecedented level of customer care responsiveness. Clearly, these guys are OVERachievers—big kudos & many thanks for all you folks have done (& continue to do)!

Great to work with and super fast! He took the time to look at my website and had a conversation with me.

We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys. Cambrelles Australia

Très bien ! Conseiller au top ! J'ai eu quelques soucis au démarrage mais le conseiller m'a bien aidé.

Love the app makes my life so simple Customer service is top notch and very helpful Would definitely recommend

Really nice and easy to use app. It allows me to create different pop up both for mobile and desktop version, newsletter and automated flow for different customer segments. The customer service is very quick to respond and help you out with any requests. It would be awesome if there could be some extra customization options for the layout and outlook of the products descriptions.

Bardzo fajna aplikacja dla małego biznesu. Bez problemu stworzyłam automację, która pozwala na wysłanie kodu rabatowego po dołączeniu do newslettera. Super są także gotowe szablony, a dodatkowo można łatwo je edytować według uznania. Polecam. :)

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Really good App and alternative to Klaviyo. Would recommend using this app for every small store, that is in its beginning

Great app. Very convenient and easy to use. Lots of functionality and the support team is fantastic and always ready to help.

easy to use, good insights in the stats, reliable, ... Everything i need from an email marketing app!