Reviews for Smart Product Filter & Search

Very new to Shopify (wordpress user for past 7 years) but found this app brilliant for my needs creating my new website which has lots of products. Very good documentation and communication from Helen & David when i needed some extra help. Thanks

so far happy with the app! Helen swiftly helped us out with some questions we had once onboarding, so now we're excited to increase our usage of the features.

awesome app with awesome customer service!

App is great, but customer service alone deserves the 5 stars, it was so quick and helpful! There were some issues and troubleshooting but was quickly resolved by Helen from the Globo team.

Highly recommend using this app! It's very powerful and full of with features. Customer support is excellent! (thanks David and Helen for your help). They are quick and friendly :) Even though we are on the other side of the planet they make sure to email you and get back to you with the results asap.

Super fast and competent support from Helen. If you have any questions or problems with the app, you will be helped very quickly.

Velvet Eyewear

2025-02-12

Great support and the app works perfectly.

I have used a number of search apps and this one is great. First, it is less expensive than competing apps, but the functionality is comparable. The search functionality and UI are both great, as is the ability to load CSS for themes. You can even split variants. As a request, from the dashboard, it would be nice to fix not being able to access all the features and to have automatic translation of keywords.

Exceptional and accommodating customer service—always willing to meet your requirements without any hesitation.

Very good after sale service, I recommend a lot!

Helen helped me set up shop by concern customer journey search support for my store and helped iron out the wrinkles promptly and was there to support me every step of the way most appreciated!

I've been testing several filter and search apps and the support team for Smart Product Filter & search won me over. I had some basic setup issues but their team helped resolve them quickly. I'm mainly using the filter functionality and highly recommend this app.

We had an issue with the app overriding some settings regarding how the product grid is displayed. Helen was able to help us get it fixed quickly and show us how to make the fix ourselves in future updates.

Very fast customer service. If you can't find something on your own, it is best to ask them directly. They may be able to do it on their end for you.

Still setting the app up for final use but the speed, accuracy and consistency of the support received has been outstanding and is highly commendable.

We are extremely impressed with the support team’s responsiveness and efficiency. They resolved our request incredibly fast, ensuring that everything worked perfectly on our site. The service was outstanding, and we truly appreciate their dedication to helping customers. Highly recommend!

Helen has been fantastic in helping troubleshoot issues with our store. Thank you Helen for the amazing work!

Helen & the team were very prompt and helpful in helping sort out any bugs or issues during App integration. Email thread got quite long and sometimes points were missed or not explained in much detail during the back and forth but overall happy with the service! There are still more features we want to implement and Helen & the team seem very receptive to any questions.

Support is incredible but problem was not fixed perfectly

Squid Industries

2025-02-05

Helen was great, help me resolve my issue. Fast too

Great app which solved my variant product display issue. The service is amazing and Helen has been really good to deal with. Any issues raised are resolved in a timely manner.

We inherited shopify site from one of our partners. As part of the code was generated by old version app, we are not able to figure out the issue. After opening ticket, we got an immediate response from both support and development teams. Developement team got collab access and identified issue with our environment. Thanks a lot to Helen who helped to fix sort and filter.

The app is amazing! It’s easy to use, customizable, and fits our needs perfectly. A special shoutout to Helen from customer support—she’s incredibly responsive, knowledgeable, and always goes above and beyond to assist us. Helen truly makes the experience even better!

Helen has helped made the integration smooth by customising our website. She has been very responsive.

I've had an excellent experience with Globo Software Solution's app and service. The support provided by Helen has been outstanding. Helen's assistance has been incredibly helpful and responsive, ensuring that all my questions and concerns were addressed promptly. I highly recommend their app for anyone looking for a reliable and user-friendly solution on the Shopify app store. Thank you, Helen and the Globo Support Team, for your exceptional service!