Reviews for Smart Product Filter & Search

I was struggling with a Shopify issue, and Helen went above and beyond to help me resolve it. She was incredibly knowledgeable, patient, and efficient in troubleshooting the problem. Not only did she provide clear instructions, but she also ensured I fully understood the solution. Her professionalism and dedication made the entire process seamless. I highly recommend Helen for anyone in need of expert Shopify support. Thank you again for your outstanding assistance!

I love that you are able to display product variants as separate product cards on your collection pages. Example: If you have a T-shirt that is offered in 4 different colors, you can display each color as a separate product to fill out your collection pages. It allows customers to easily view the different variants straight from the collection pages! The support team is also great. I had a feature I wanted to integrate and Helen was able to assist me right away.

I highly recommend the app that made my site more friendly. Their customer service is excellent and smooth!

Wonderful filtering options that work very well and fast with my theme. Helen and Stephen from the support team were very helpful!

This is my first time using Smart Product Filter & Search App. I would say it is definitely a great app. First of all, in terms of performance, I use the Athens theme template, and the app can be well integrated with my theme, and it looks like a whole, making my website layout perfect and beautiful. Moreover, it loads very quickly. When I click on the filter value, the results are always loaded quickly, which is undoubtedly a very good experience for the visitors of our website. In addition, the team service of Globo is also great. Especially the technician Helen, who gave me great support. When I tried to write a ticket for the first time, I thought I would have to wait a long time to get a reply. Unexpectedly, someone replied to the email very quickly. Helen is a very smart and excellent technician. She can always quickly understand the various customized problems I raised and quickly help me solve them to achieve the effect I want. I would like to thank Helen again. If you need a filter app, Smart Product Filter & Search is definitely not to be missed.

I installed the app but had some issues and Helen helped me very fast and efficiently :)

Great product and support from Helen

Helen was super helpful

I was really impressed with the support—response time was lightning fast, and the fix was spot-on! Helen's assistance was outstanding; my bug was resolved in no time. Although it turned out to be a known issue and I wish the service update had already addressed it, overall, I'm completely satisfied with the support. No complaints at all!

Amazing service and help whenever we ask for, and specially Helen, she was very helpful. thanks

Alkaline Herb Shop

2025-03-11

Best app great and effective customer support!

We have 20,000 products, and this app manages them flawlessly. The support is exceptional—truly above and beyond. Recently, I reached out with a question, and instead of a long email exchange, they went in and made the change for me within a day. Absolutely amazing!

Only on the trial period and they have already delivered outstanding customer service. Both Helen and Steven helped with a feature request from their app and within 24 hour, have adjusted coding to get exactly what we need! Will be using this software after the trial without a doubt! Thank you for your help.

We wanted the collections page customized, and Helen and her team went above and beyond to make it happen. They were incredibly responsive, even on weekends. Excellent support!

Smart Product Filter & Search has significantly improved our store by allowing customers to find products quickly and easily. The user-friendly interface and powerful filtering options make shopping a seamless experience. Plus, the support team is incredibly responsive and helpful! Highly recommended.

I received a prompt response regarding personalization.

Great Customer service!

Before running this store, I had already been a loyal customer of this product for three years. If you're looking for an app that can effectively categorize products and enhance the search experience on your Shopify store, then Globo Product Filter & Search is indeed an excellent choice. What's just as impressive as the product itself is the enthusiasm of the Globo team, with technical support services responding within 24 hours. I especially want to thank Helen for her warm and helpful support every time. You guys are the best!

Arkon Mounts

2025-03-06

This app is great and the customer support is quick. We recently had an issue that appeared to have been caused by Shopify updates where it removed our styling to our search. Helen went above and beyond in trying to contact us and help with our issue. She resolved it quickly, and communicated thoroughly what the problem was.

Great support team!

This was exactly what I needed to vastly improve the filter UI of my theme. I'm really happy with the results and with the support from the devs!

We had a small glitch that needed urgent assistance and the support team was so quick to assist, HELEN was so responsive, and literally helped us solve the issue within minutes.

Volante Design

2025-03-05

The support team at Smart Product Filter & Search is fantastic and has helped me troubleshoot issues that fall outside of their app (after mistakenly thinking the app was causing them. Great value

Great App with Top-Notch Customer Support! I’ve used this app on two different shops now, and it’s the best out there. The options are robust, and the interface is super easy to navigate. The instant search feature on the collection page is an incredible addition, making it easy to explore our large catalog. Every time I’ve had a question or needed help, their customer support has been quick to respond, helpful, and thorough. A special shout-out to Helen—she always goes above and beyond, following up to ensure we’re completely satisfied with the service. Highly recommend!

Super helpful and quick to respond, especially when themes were updated and adjustments were needed for the Smart Product Filter & Search due to custom coding. Very impressed!