Reviews for Smart Product Filter & Search

The suddenly stop syncing. We tried for 8 hours. Contacting support only got one response to allow them store access after that nothing. They support is not available after hours I am guessing. After the support was reached in the morning they were able to fix they issue.

The app is very useful and definitely improves customer shopping experience. Moreover, the customer service provided is outstanding! Keep it up!

Amazing customer service. At the beginning, the app didn't work with our theme, which was promptly solved by the support team. Functionality-wise the app is doing exactly what we had in mind.

Ogni volta che ho un problema sono riusciti a risolverlo in breve tempo. App sempre in aggiornamento. Da provare

Ich habe diese App zur neuen Filterung unseres Shops verwendet, da wir mit vorherigen Apps nicht ganz so zufrieden waren. Dabei entdeckte ich super viele nützliche Zusatz-Tools, die sich super schnell umsetzten ließen. Mein großes Lob geht hier an den Support. Egal welches Anliegen wir hatten, sie konnten es problemlos und schnell umsetzten. Diese App kann ich wirklich uneingeschränkt empfehlen.

Excellent! I tried three apps for Product Filter & Search before Globo App and this app is just fantastic. The support team is wonderful! I had a lot of requests for customization and the team always worked seriously to accomplish various tasks. They are very friendly and very professional. Thanks a lot Globo Team!

This is the worst app I have ever seen. It doesn't syncronice with my themes (debutify, venture). I tried it on both. Also, i tried to contact them and you can only write them an email. Bad bad experience.

This is a great app with a lot of useful features that enhance your website. The support team is fantastic, extremely quick replies, they did some custom changes for me within an hour of me asking! Amazing service. Hanna from the support team is great.

I've been using this app for a while now and I'm really happy with it. Customer service has been really helpful too. Would recommend!

Customer service is the best. Immediate response and solution. Easy to setup and multiple filter options available.

This app is fantastic, great functionality and we have it customised to really suit our store. The customer support has been outstanding, a big thank you to Helen and team!

Great app, works as required and also great tech support. I wanted to integrate 3rd party app into the filters and the team looked into the issue immediately and successfully completed the integration.

USE THIS APP TO MAKE IT EASIER SHOPPING AND THEN ASKED FOR FURTHER 2 WORK CUSTOMIZATION WHICH WAS CARRIED OUT PROFESSIONALLY AND IN A TIMELY MANNER. HAPPY WITH HOW IT LOOKS AND WORKS

Very good filter and search app, I wish they can allow product ranking but except that, everything else is satisfying.

This app is crazy-amazing value! It provides functionality that users expect (product filtering) which is not provided by Shopify due to it being tag-based. This app works on BOTH the search results and on the collection pages. The app is very, very configurable for the money, too. The integration (data feed) is simple and seamless through the app, although sometimes it needs a manual sync. It even gets sales data from Shopify so that users can sort by Best Selling. When we have run into any glitches, their support has been super friendly and responsive. I really cannot understand the problems other reviewers claim. We are a mid-size Shopify Plus business (growing to enterprise) with a huge catalog and, sometimes, huge traffic. This app by Globo has held up VERY well!

We have over 2.5k products and although our theme has excellent filtering features it struggles at this volume. So, having researched the available filter apps we chose Globo's and I'm so glad we did. Both the consumer facing filters and the settings / controls are designed with simplicity at the fore. And what's more, the support is super responsive and helpful. I raised 2 issues - one was user (my) error but it didn't change the responsiveness and the other was something to do with my theme - fixed very quickly. Very highly recommend,

Everything I search for in a Filter App. Perfect support. However some parts are not too self explaining but we figured it out with the perfect support of Helen. Thanks a lot. Well spent 9$!

I had a coding issue with this app and another. I was able to get both developers of the apps to work together and work through the problem. I was very impressed how responsive and willing they were to help me out! Great application to work with and does great things for our shop!

YITAI

2021-09-10

United States

Very easy to navigate and the customer service is amazing. They took care of my issues within a 24 hour period.

We use this app across 25+ of our Shopify stores. Their customer service is top tier. They were able to work to do custom dev on our sites to fit out needs. And this app comes with the most intuitive features out of the gate. By far the best and #1 filtering app on the Shopify platform. My favourites features are the colour and variant grouping, the ability to filter by ANYTHING (tag, price, variant, weight etc), and robust filtering per collection page etc.

I have used the app and its working fantastic as required. The support service is excellent, very quick response. I have requested so many customizations from support team and they have done all on time. Great App!

App worked great and just as advertised! Had a few minor issues when working with my theme and the Globo support team fixed them quickly!

I was curious about the app and whether I needed the service. I signed up for a trial and gave it a go. Unfortunately there was some issues with my theme (Konversion) and the features not actually showing up on the site. I got in touch with support and they resolved this perfectly, asked some questions and they gave me tips to improve my product search. I am absolutely stoked. I will definitely keep this going as it is a great feature and works great. And if anything is not quite right, or I don't know how to do something I trust that support is there to help out.

High quality apps by Globo! They helped me to solve some issues which I faced while combining apps with my store. Thank you so much! Fast and kind support.

For Smart Product Filtering, customer service is there to help. Any issues I have, are resolved in a day. I even hired them for extra services and they delivered. Great team.