Reviews for Skio Subscriptions (YC S20)

Their salespeople are great humans, fun, and just overall a joy to chat with. Adrian Balakumar is a friend to me now and I'm stoked to give Skio a shot. In terms of onboarding? Couldn't be more seamless. They knocked it out in under 48hrs, white-glove service. All email flows were transitioned. It's wild. It took me longer to approve than it did for them to onboard me. This would be a 6-star review if I got a better placement with my bubble. :)

Although we're still relatively early on our journey with Skio, our entire team's initial reaction is that the app really makes things way easier for our team and customer's to manage their own subscriptions. All functionality has worked seamlessly as promised without any glitches. The Skio team is also very attentive - and for such a young startup I've been impressed by the amount of care they've put into our account and getting us set up. Of course, with any early-stage startup there were a few hiccups here and there with the migration from woocommerce - but migrations are always tricky and I was impressed with the team's ability to troubleshoot with us. highly recommend skio to any ecommerce brands looking to scale subscription!

pretty goated company - helped with a custom integration and setup over a couple weeks giving me time with a dev included with the subscription (and then refunded a month when the integration ran over the expected deadline) love the product roadmap and works 10x better than recharge or custom checkout/crm

Annihilates Recharge. Have been hacking recharge for a long time, moved to SKIO and the team is much more responsive. Says a lot that recharge charges for basic customer support while SKIO does it for free like a normal company would...

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

Really love the flexibility and functionality of this app for our store. The migration also couldn't have been smoother and we were able to work closely with the team to migrate from our old clunky subscription platform!

I am using this app for our subscription offering & it has been great. It meets every need & some. The integration was seamless & its very user friendly both for our customers & us on the back end. Plus the Skio team is great when we need help.

So far this solution is leaps and bounds about recharge! We have multiple styles of subscription with pre-paid options being very important to us. The team was wonderful with implementation and I am excited to see how we can grow with this solution moving forward. We wanted to be integrated into Shopify checkout which is something recharge could not help us with easily. I am impressed at how easy everything has been so far.

We actively promote Skio to other e-commerce companies. As a brand that focuses on customer experience, we were pleased to see how user-friendly they made the platform for customers. We also enjoyed the ability to customize subscription frequency, add-ons, and customer rewards. The best part was how fast the seamless switchover and fast integration A big thank you to Skio's developer and customer service team.

This is by far the best subscriptions app on the entire Shopify platform! It's the only app we could find that is built directly on Shopify's Subscriptions API. Their customer service is amazing and work with us for all of our staff to meet our needs.

Currently migrating over to Skio. The team have been super easy as the team are responsive and have taken time to explain the process clearly. Skio itself is user friendly and looks great on the website. My customers have given me positive feedback.

So far so good! The team was amazingly helpful during the migration from our previous subscription platform. Hoping to get a few extra functionalities built into the app in the near future to really make it a seamless experience for our customers. The team has been highly receptive to our feedback!

Hands down, easily the best subscription engine out there. I've used Recharge, Bold Apps, and Smartrr in the past -- Skio is superior compared to all and Any of them. The best feature is passwordless login that our customers love and has reduced support tickets by over 30%. Their team also ships new features at a staggering pace.

I just started using Skio after years of using another subscription platform. The team of Skio is great. They made the onboarding process very easy. Now that Skio is live we have already had customers comment on how much easier the customer interface is to use. Skio's customer service is amazing as well. I e-mailed support and heard back in less than 20 minutes. I'm excited to use and keep learning more about the Skio features.

We recently switched over from Recharge to Skio and the process was smooth and the support has been excellent. Whenever we have requested a new feature the Skio team has been prompt to find us a solution, several times engineering the solutions themselves within a week or two (Recharge would never do this). They've also provided a lot of recommendations to enhance our subscription experience on site. Subscriptions are a big part of our business so the extra support and features has been well worth it.

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!

Fantastic subscription partner. The Skio team has been ultra-responsive, their support has been second to none, and the platform itself is top-notch. They are quick to react to feedback, and the speed of deployment on bug fixes and new features is fantastic. Keep up the great work, Skio - this is how you disrupt an industry!

We've been on one of the major subscription providers since we've started the company. Thank the lord for SKIO, because we aren't any more! Skio is, hands down, the fastest and most nimble sub system I've seen in the shopify ecosystem. The team is second to none. I've been in ecom for 20+ years and they are by far setting the standard to become a Tier I player. Don't sleep on Skio for subscriptions no matter what vertical you're in.

When I say you should run away from all other subscription apps. RUN. Skio is the subscription app that everything else should have been but never was. First off the team has been incredibly helpful in getting us set up. They are quick, knowledgable, and super accessible, not like some of the other companies. The UX and UI on the admin side is fantastic and for the customer side everything is seamless. I absolutely love the customer portal, it makes having a subscription easy and fun, not boring and conducive to churn. I highly recommend using SKIO for your subscription needs.