Reviews for Skio Subscriptions (YC S20)

Llama Naturals

2022-11-10

United States

Wow, Skio rocks. First off the functionality is great and the UX for our customers is much much better than Recharge. There's a lot more functionality, and it just works really well. I was worried about the migration but it was very smooth and quick. There were a couple small issues and they fixed them immediately. The team is extremely responsive and thorough. I'm very happy we made the upgrade from Recharge.

We migrated over from Recharge - overall the migration was pretty smooth, with some nuances around discount codes attached to subscriptions. There are friendlier features that separate Skio apart from other platforms such as gifting and group ordering which are nice. There are some limitations with advanced use cases where a consumer may modify their subscription often (add / remove products frequently, etc.) but the Skio team is quickly cranking out features and improvements to UX. Ultimately, chose Skio because I believe in the team's ability to iterate and innovate in this space.

Best subscription tool we found, flawless integration and the team was with us every step of the way until launch. Would 200% recommend !

We were on another subscription app before which caused a lot of issues at checkout. Skio team really made the entire migration process smooth and easy. Jumped on whenever help was needed during and after the migration. It's been great working with everyone at Skio!

We just launched Skio for Leisure and we couldn't be more stoked. The team is awesome and the product is working seamlessly. We're only just launching now and love everything so far.

We're early on with Skio but it's worked pretty easily. They are young and have some work to do on their documentation but their team is responsive to customer requests. I've been on a number of calls with their dev team to help figure out the edges. I'll take scrappy and willing to help over ridging and a "figure it out yourself" attitude any day. I'd trust them with your subscription service.

Great feature suite and super professional but fun team. Onboarding was a great and they answered all my questions. Highly recommend

Their salespeople are great humans, fun, and just overall a joy to chat with. Adrian Balakumar is a friend to me now and I'm stoked to give Skio a shot. In terms of onboarding? Couldn't be more seamless. They knocked it out in under 48hrs, white-glove service. All email flows were transitioned. It's wild. It took me longer to approve than it did for them to onboard me. This would be a 6-star review if I got a better placement with my bubble. :)

We love Skio. The portal experience is great, and set up was simple and easy with their team of wizards!

Great uX, super-easy and smooth to install and very responsive and friendly team. Can't ask for much more than that, right?

Although we're still relatively early on our journey with Skio, our entire team's initial reaction is that the app really makes things way easier for our team and customer's to manage their own subscriptions. All functionality has worked seamlessly as promised without any glitches. The Skio team is also very attentive - and for such a young startup I've been impressed by the amount of care they've put into our account and getting us set up. Of course, with any early-stage startup there were a few hiccups here and there with the migration from woocommerce - but migrations are always tricky and I was impressed with the team's ability to troubleshoot with us. highly recommend skio to any ecommerce brands looking to scale subscription!

Annihilates Recharge. Have been hacking recharge for a long time, moved to SKIO and the team is much more responsive. Says a lot that recharge charges for basic customer support while SKIO does it for free like a normal company would...

pretty goated company - helped with a custom integration and setup over a couple weeks giving me time with a dev included with the subscription (and then refunded a month when the integration ran over the expected deadline) love the product roadmap and works 10x better than recharge or custom checkout/crm

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

Really love the flexibility and functionality of this app for our store. The migration also couldn't have been smoother and we were able to work closely with the team to migrate from our old clunky subscription platform!

I am using this app for our subscription offering & it has been great. It meets every need & some. The integration was seamless & its very user friendly both for our customers & us on the back end. Plus the Skio team is great when we need help.

So far this solution is leaps and bounds about recharge! We have multiple styles of subscription with pre-paid options being very important to us. The team was wonderful with implementation and I am excited to see how we can grow with this solution moving forward. We wanted to be integrated into Shopify checkout which is something recharge could not help us with easily. I am impressed at how easy everything has been so far.

We actively promote Skio to other e-commerce companies. As a brand that focuses on customer experience, we were pleased to see how user-friendly they made the platform for customers. We also enjoyed the ability to customize subscription frequency, add-ons, and customer rewards. The best part was how fast the seamless switchover and fast integration A big thank you to Skio's developer and customer service team.

This is by far the best subscriptions app on the entire Shopify platform! It's the only app we could find that is built directly on Shopify's Subscriptions API. Their customer service is amazing and work with us for all of our staff to meet our needs.

Currently migrating over to Skio. The team have been super easy as the team are responsive and have taken time to explain the process clearly. Skio itself is user friendly and looks great on the website. My customers have given me positive feedback.

So far so good! The team was amazingly helpful during the migration from our previous subscription platform. Hoping to get a few extra functionalities built into the app in the near future to really make it a seamless experience for our customers. The team has been highly receptive to our feedback!

Hands down, easily the best subscription engine out there. I've used Recharge, Bold Apps, and Smartrr in the past -- Skio is superior compared to all and Any of them. The best feature is passwordless login that our customers love and has reduced support tickets by over 30%. Their team also ships new features at a staggering pace.

I just started using Skio after years of using another subscription platform. The team of Skio is great. They made the onboarding process very easy. Now that Skio is live we have already had customers comment on how much easier the customer interface is to use. Skio's customer service is amazing as well. I e-mailed support and heard back in less than 20 minutes. I'm excited to use and keep learning more about the Skio features.

We recently switched over from Recharge to Skio and the process was smooth and the support has been excellent. Whenever we have requested a new feature the Skio team has been prompt to find us a solution, several times engineering the solutions themselves within a week or two (Recharge would never do this). They've also provided a lot of recommendations to enhance our subscription experience on site. Subscriptions are a big part of our business so the extra support and features has been well worth it.

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!