Reviews for Skio Subscriptions (YC S20)

The term 'partner' is often tossed around so loosely that it looses much of its meaning. Skio however, is one of those rare exceptions that truly deserves to be called a trusted and valued partner. And that is what they are to our company. From our initial contact w Aiden, to the ongoing superior support, communication and expertise from Sandro and Kobi, every single experience and touch point to date w Skio has been a 5-star++ experience. Oh yeah, the actual Skio platform and software blows away anything we used or have seen in that past. But what is really a home run is when you find that level of tech innovation, supported by a team of human excellence through execution and optimization. Skio is the full package.

In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime. 10/10

The SKIO migration team are awesome. Helped us every step of the way transitioning from our old provider. SKIO has some amazing features which we can't wait to implement. We've also been able to seamlessly integrate Klaviyo allowing all our email systems to be managed in one place.

Top notch team and service! They are constantly working on new updates and features that help merchants like us grow our subscription business. During the integration process, their support team was extremely helpful and was even able to work on a custom integration for our store. We have some pretty complex logic for a part of our business and their team was able to add extra features to their api to support our functionality! Working with members from different departments/team is always a pleasure.

Have nothing but good things to say about switching to Skio! The team was extremely attentive and ready to help whenever any issues occurred. Our subscribers are also very happy with the new interface, and are having a much better experience using Skio. Would definitely recommend!

Skio is great! Makes setting up and optimizing subscriptions EASY. Shoutout to the team for a quick/painless onboarding! I highly recommend to any Shopify store owner looking to launch or enhance their subscription offerings.

Great app. We had a terrible experience with a similar app that took months (literally) to get anything done, and we finally switched to skio. They were very on top of their game, nothing was "too hard" and they got back to us quickly. So glad we made the switch. I recommend Skio to other brands i know.

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free! With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement. One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users. Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before. The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention. The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.

We've recently started using Skio, and I'm truly impressed with the onboarding process. Everything went smoothly, and the technical support was both fast and helpful. We've already acquired our first subscription customers. I LOVE IT!

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

Super easy installation and love the application so far. Transferred from Bold and am extremely happy

Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.

We're about a month in with Skio and are so happy we switched. We've used a number of different subscription providers and there's a reason that these guys have such a high rating. Their support helping us get up and running was elite. Our transfer over has so many unique components to it and they were there to help every step of the way. The features and functionality, the intuitive user portal, and the customer management on our end are all amazing. Highly recommended!

Brilliant app, absolute game changer versus the previous app we were using. Team are awesome and the migration was so seamless.

Was using another subscription app, but the overall customer experience and backend is so much better with Skio. Additionally, they go above and beyond with customer support to help you get going or transition your subscribers if looking to upgrade.

On-boarded Smartrr to Skio. Definitely one of the best decisions we've made so far. The optionality for customers, intuitive dashboard + reporting, and rebuttal systems have given us a better view and action around our subscriber program. On-boarding and customer support (thank you sandro + ben) have been S-tier.

Solved our subscription problems, easy to use. Staff was helpful onboarding, no issues so far but it's only been a few weeks.

Very hands-on onboarding process. They made sure everything transferred smoothly and without a hiccup. The product itself is far superior to our old subscription platform (Recharge). My favorite feature is the passwordless login. Happy we made the switch and would highly recommend it!