Reviews for Skio Subscriptions (YC S20)

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.

After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.

Switched over to Skio earlier this year and have been thrilled. From the white glove onboarding to the day-in-day-out support it's been wonderful working with the Skio team. The platform is easy to use and provides many much needed upgrades to our subscription experience. Highly recommend!!

nomz

2023-04-20

Canada

We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!

Fantastic experience with Skio (shout out to Shaw on the migrations team). As a long time ReCharge user, I'm already having an infinitely better experience with Skio.

We love Skio and their support throughout our migration has exceeded my expectations. Great company and even better people.

Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.

We switched over from ReCharge due to all the issues and the non-existent customer support. The team as Skio helped with the entire transition over. Much cleaner platform, better admin, better customer IU, and we have seen an increase in subscriptions since the switch. Highly recommend their product and support to anyone looking to get into subscriptions!

De Lune

2023-02-10

United States

Thank you to the entire Skio team for helping to make subscriptions so much easier to manage for us internally and for our customers! Special thanks to all your help Aidan & Jackson!

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations. The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced. One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing. Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Shoutout to Harris for a quick/painless migration! And to the entire Skio team for going above and beyond. Passwordless login is also making our subscriber experience much better.

The Skio migration was super seemless, team are super responsive and features are better than recharge or other subscription apps I've used in the past.

The team at SKIO is AWESOME! We switched from ReCharge, and it has been night and day. We actually get immediate human response, and they are very receptive to feedback/product improvement. Their dashboard and analytics are next-level and fast to load. Never looking back!

We love Skio. Their integration is so easy. They are far superior to Recharge... someone had to say it.

Love the user experience and the migration from another subscription platform was incredibly painless, thanks so Kobi and the rest of the migration team!

Kin Euphorics

2023-01-26

United States

Our team is loving Skio! They helped us through a seamless migration process and Harris and team provided plenty of support for our small team despite the challenges of migrating over from Recharge. The Skio team has also been excited and quick to build out new features upon request that have enhanced our subscription program and have helped us retain subscribers at a much better rate than our old partner. Can't wait to continue building our subscription program with Skio!

We love Skio! We should of moved away from ReCharge a long time ago but was scared to do it. Shaw/Ben/Harris/Eric and the migration team handled everything for us from start to finish. Any issues that came up were resolved quickly. Customer service and communication was really phenomenal. So far, our customers are loving the new customer portal.

Absolutely LOVE Skio! Helping your store sell subscriptions without ripping your hair out is exactly what they do. They handled our migration from Recharge and it was sooo seamless & easy. So grateful for this app and their fantastic team!

Love Skio. Passwordless log in is top for any merchantg. Support and migration is very good. Very happy customer all round.

Shout out to Skio! The Skio team is a collaborative partner, willing and eager to work together to ensure our customers have a seamless experience. Proactive and receptive, they invite feedback to improve. We have experienced a reduced churn rate thanks to improved customer experience. We highly recommend Skio for subscriber experience.

We love Skio! Their app is awesome and has all of the capabilities we were looking for in a subscription app. The dashboard for customers is great as well; looks really clean and is easy to make changes. The app itself is very easy to use, their customer service is fantastic and always replies quickly if we have a question or need help with something.

I would 100% recommend this app over any other subscription apps (like recharge). They have incredible customer support and have been amazing to work with so far. Their development team was able to help our developer when setting up the app and our dev was incredibly impressed by the work they did on our site. They've been super easy to work with and very accommodating. Honestly probably the best support I've ever had from a 3rd party app!! Skio also works perfectly on my site and was easy to implement.