Reviews for Simple Bundles & Kits

Harlem Candle Company

2024-08-08

United States

We had some issues with the app but their support is fantastic.

This app has worked very well for our business needs. The support we have received from the team was excellent and very efficient. I would definitely recommend this app to anyone that is considering it for their business.

Stella was amazing and very helpful! This was my first experience with them and I can’t express how impressed I was!!

Simple to use, very functional, and excellent support if you have any questions!

Everything works great, we needed to do a little setup aligned with our needs and we had great support from them. Really satisfied! Keep up the good work.

The Simple Bundles & Kits Customer Support was very quick to respond and helpful. Our distribution center needed to use it instead of the Shopify bundles and we've all been happy with it thus far -

Simple Bundles is exactly the tool I was HOPING it would be. After several failed attempts to try other apps here, Simple Bundles I heard good things about and gave it a shot. As I have about 12 bundles and just moved to a 3PL, my biggest fear was inventory management and letting random strangers know exactly what goes into each order/bundle. Thankfully Simple Bundles not only breaks it down for the customer to give them assurance of all the items they'll recieve, it breaks it down on the backend as well and plays nice with inventory management so my 3PL can fulfill properly and easily. I had 1 request as well and their technical team IMMEDIATELY stepped in and fixed it. Can't recommend enough.

Awsome customer service! They had solved my product bundles issue. Highlly recommended.

Easy to use, great support. Highly recommend!

Amazing functions and good support team!

We appreciate their great customer service. We had an issue with an order that was edited by the app due to a shopify API that was triggered when the cutomer paid via Paypal, and even though it was very hard for us to understand the issue and resolve it, they were so prompt to help us and do the necessary to resolve the issue within 24h. So we highly recommend this app :)

Equator Coffees

2024-07-23

United States

We spent a long time looking for the right bundling solution for Shopify and are happy to have finally found it in Simple Bundles. Our needs in the bundling space were fairly straightforward and Simple Bundles checks all of our boxes: doesn't disrupt our PDP experience, works very well in our smart cart and Shopify Integrated Checkout, and breaks out perfectly into individual items in the Shopify order for our fulfillment team. In the future, we're hoping for more in the way of in-app analytics to measure our bundles performance.

Customer service is extremely responsive and very helpful.

Easy to use, excellent customer support. Exactly what I needed to build my custom apparel bundles.

Very responsive and helpful support!

free and easy to do (not so easy tho)but support system got my back replying within 1-2 hourse ‍

Very helpful customer service, they provide detailed solutions and explanations -- highly recommended!

100% recommend this app for pairing your single unit products into bundles! Very good customer service, which replies in less than an hour. Thank for making our store easier to manage

Thanks for your 5-star review!

I used to use the old version, I don't know what they've done but I absolutely hate this app now, wasting a lot of time and getting nowhere.

We use V1 of the app which has solved a lot of historical issues we have had with bundles. This app seemed to be the best at sorting the issues we were having and so far I have been impressed. The set up is easy with options to configure the bundle how you need. Simple Bundles support is very good; quick, helpful and friendly. There are still a few niggles with reporting which I believe V2 does solve - looking forward to upgrading to V2 in the new year!

Awesome support and very useful app!!

Thanks for taking the time to leave a review!

Simple Bundles is super intuitive and easy to use. I reached out with a few questions and received immediate support. 10/10 would recommend.

I tried so many apps to create the bundles for my website, and this one made everything so simple! The customization is great - adapts very easily to any store visuals (and the team is very helpful in making it look as good as possible). I had a couple of issues with setting up my bundles (I was making a mistake on my end), and the support team was very patient with me. Recommend 100%!