Reviews for Simple Bundles & Kits

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues. The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Thanks so much for your review! Please let us know how we can get your experience to a 5-star experience. 😄

Basil was great and fixed our issue

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products. Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous. 100% DO NOT recommend. Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Great app that does exactly what we wanted. Also great support! Recommend.

It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.

A great app for doing bundles! We tried a lot of different apps and I found the UI, functionality and support the best with the Simple Bundles & Kit team. If you're looking to do fixed price bundles we synced inventory this is the app for you.

We absolutely LOVE this app. it has been able to generate additional sales to our business tenfold. It gives customers control on how and what they purchase. It is nearly a perfect fit. The only flaw we have with this set up is the apps inability to amortise the discount across the skus in the bundle. What it does is discounts each SKU 100% - This really messes with the reporting/financials and is a huge huge flaw. It is something the developer really needs to fix as it is a major issue for high traffic stores - we have raised this issue multiple times but there is still no change. **Update - Version 2.0 has solved this issue! Orlando and team have been amazing so helpful

Did everything I need it to and more.

This app has been excellent for simplifying our fulfilment process when it comes to bundles. Our model has some complexity, drop-shipping across several suppliers in a single bundle, but the service and technical teams have been really proactive and supportive in helping us get the ideal configuration that works with our theme and our model. Highly recommend!

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Simple Bundles is the best bundles app I have tried (and I think I tried them all). In particular, it is way better than Shopify's own recently released Bundles app, which is buggy and (perhaps deliberately) lacks key functionality. The best bundle type that Simple Bundles allows you to make is the "Infinite Options" bundle. This is what it sounds like - no restrictions on the number of variants, the number of products, etc. What a blessing for shops that want to build complex bundles for their customers. It also works seamlessly with Product Options apps (like Easify), so customers can enter custom info like their measurements, and Simple Bundles keeps this information for you (unlike Shopify's Bundles app, which loses it). Thankyou Simple Bundles!

All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!

Thanks for your 5-star rating! 🌟

In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support. Simple Bundles is a new staple in our long-term operations toolkit.

Superbra hjälp från supporten! Denna app spar otroligt mycket tid för oss.

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

I have hundreds of products that consist of component products and wanted an app that helps me to get the inventory numbers right. After weeks of searching in the app store, I found two apps that can do what I need. And this one here was the only one that offers bulk bundle creation. So I use it and am quite happy with it. However, one thing is really missing: there are no filters and no other tools/functions in the app that would help you with searching, organizing, editing in bulk or just in any way handle your bundles efficiently once they're created.

Love this app. Absolute game changer for tracking our inventory and helping us with accurate fulfillment and reordering. Great app. Helpful Support. Highly Recommend

Maritime Madness

2024-03-22

Canada

Best Bundle app I've tried, inventory is tracked and support is fast!

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent. Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.

I love the bundles I was able to create with this app. Although I was having issues setting it up properly, the representatives through their Help Center were very helpful and friendly!

Easy to use, fast response for emails