Reviews for Shopify Marketplace Connect

I am new to Shopify Marketplace Connect. My experiences have been great! I have had the best support team helping me at anytime. I expecially want to thank, LOVELY, the person I was chatting with tonight. Not only did Lovely help me troubleshoot and resolve my issues, but Lovely also motivated me and energized me to continue pursuing my dreams of achieving success with my online hoodie business. The great thing about Lovely that I recognize is that Lovely is great with her job in supporting people. I think that it will be better if Lovely was in a higher position to teach and spread to many others. It wouldn't be good to just have Lovely continue in this one position helping individuals...when Lovely can pass along what Lovely...it must be multiplied and spread to others that I have no doubt Lovely can do. Although I would love to get support from Lovely all the time...I am not so selfish to keep Lovely to myself...Lovely must spread Lovely Ways to others...so that everyone that contacts Shopify Marketplace Connect will have the same lovely Lovely experience that I had tonight. Please include my review in Lovely's file records so that when it comes time for a performance reveiw and promotion, my review is the first thing you will see!!!

This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.

I'm new to this stuff and encountered problems however I went on the Live Chat and had such an amazing experience. Such good customer service and resolved all my problems and provided extra tips to help me on my journey. Top Knotch, thankyou Ediline.

Perfect app to link us to Amazon. Began using it December 2023 and has really increased our sales. Being able to sync inventory is the end of a nightmare for sure. Anytime I have a question, their chat help has been right there to assist.

I gotta say that SHOPIFY MARKETPLACE CONNECT is not only an app that can change your life into a smooth process to success because they also have the most professional team who can help you in every single question you may have, at any time. I'm glad I tried another source to progress in less timing because definitely this is the number one app that I ever feel happiness while I'm working knowing that I'm moving forward in my 2 eBays stores at the very same time.. Try it! You won't regret it!

This app has enabled us to list at scale on eBay which we simply wouldn't be able to do otherwise. There's no magic bullet, you still have to populate some data elements for the listings from within Marketplace Connect, but it's so much more manageable when changes are synced across to eBay. A major bonus for when there are problems is the dedicated, knowledgeable support team within Shopify, with their own ticket system so you can contact them directly. For example when I recently had trouble working out some mappings, Mark L. saw the issue through to resolution and even fixed a related problem at the same time. Great work, thank you.

Assistenza rapida e funzionale!

Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.

Super recommended, immediate assistance service. Adrian was very kind and solved a problem with the settings in a few moments.

Received AMAZING help today from Rain S. Went above and beyond. Got on a Google Meet with me and everything to share screens and address a lot of my confusions. VERY pleased.

Give Chloe a raise! She is fantastic!!!!

wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel. Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss. Schade!

This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.

straight on point and valuable suggestion, great time saver!

Update 3/18/2024: Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support": 02:31:08) Lou : Anything else I may help you? (02:33:24) Julia Patrick: What is wrong with you (02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels (02:34:45) Julia Patrick: you have not "helped" (02:35:15) Lou : We base our information on the recommendation of eBay itself. (02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why (02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good. (02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud (02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support. (02:37:02) Julia Patrick: NO you should find out from seller support (02:37:06) Lou : And try to ask them directly why they are returning the errors. (02:37:09) Julia Patrick: it is not me... it is you! (02:37:15) Lou : That's out of my scope (02:37:19) Julia Patrick: you are being lazy (02:37:26) Julia Patrick: and fraudulent (02:37:38) Julia Patrick: and I am going to report your company to the FTC (02:37:46) Julia Patrick: out of your scope (02:37:51) Julia Patrick: what a copout! (02:38:13) Julia Patrick: I am paying for a service and not getting a service (02:38:20) Julia Patrick: I can not list any new items (02:38:22) Julia Patrick: !!! (02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.

We appreciate feedback, Can you provide more detail? Can we walk you through the process? We have reached out directly, Nikki

Jae was super helpfull and quick

The app deleted all my etsy listings...

Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay. Thank you so much.

Excellent app and received excellent support from Thea! Was up and linked to our Amazon.ca account and products in no time. Very impressive.... can't wait for the Walmart.ca connector :-)

Die App ist zu empfehlen, man muss sich ein wenig herantaste und dann läuft alles wie geplant.

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong. I'm not sure this was worth trying out.

Defiantly install this app before you create your products on Amazon or other marketplaces if you have not already done so. It makes creating listings so much easier than going through for example AMZ marketplace app. Customer service reached out to me shortly after we installed the app and asked if we needed help onboarding or if we had any questions. I had lots and they scheduled a call and walked me through all of it.